DevOps Engineer

• Lead a team of SREs in both the development and operations of Red Hat’s managed OpenShift service offerings (ROSA, ARO, OSD)
• Interact with product managers, customers, and product engineers globally to deliver a cloud-based container orchestration platform
• Coach and develop SREs as they create Kubernetes Operators and other software to autonomously manage the environment
• Guide problem management resolution (PMR) analysis and resolve customer issues in cooperation with Red Hat's global customer support team
• Leverage AI/ML tools to enhance observability, automate repetitive tasks, and predict potential service issues
• Manage high-visibility project delivery, including estimation, schedule, risks, and dependencies
• Drive adoption of AI/ML-assisted automation and observability solutions to improve operational efficiency and reliability
• Meet with customers in pre-sales and post-sales situations to support deep-dive conversations on product capabilities and escalations
• Design processes and communication norms for coordination across a fast-moving, global team
• Lead the team through frequent changes in organization, process, and technology and participate in a periodic 24x7 management escalation on-call rotation

Site Reliability Engineering Manager – ROSA OpenShift

Senior DevOps Engineer

Senior Software Engineer, Site Reliability Tooling

Senior Probabilistic Risk and Reliability Engineer

Senior Staff Site Reliability Engineer, Prisma Access

Senior Site Reliability Engineer