Senior DevOps Engineer
Acquisition.com
AWSCloudDockerGoKubernetesPrometheusPythonTerraformTypeScript
Site Reliability Engineering Manager – ROSA OpenShift
Red Hat
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Colorado, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $148,540 - $245,050 per year
Job Level
JuniorMid-Level
Tech Stack
AWSAzureCloudDockerKubernetesOpenShift
About the role
- Lead a team of SREs in both the development and operations of Red Hat’s managed OpenShift service offerings (ROSA, ARO, OSD)
- Interact with product managers, customers, and product engineers globally to deliver a cloud-based container orchestration platform
- Coach and develop SREs as they create Kubernetes Operators and other software to autonomously manage the environment
- Guide problem management resolution (PMR) analysis and resolve customer issues in cooperation with Red Hat's global customer support team
- Leverage AI/ML tools to enhance observability, automate repetitive tasks, and predict potential service issues
- Manage high-visibility project delivery, including estimation, schedule, risks, and dependencies
- Drive adoption of AI/ML-assisted automation and observability solutions to improve operational efficiency and reliability
- Meet with customers in pre-sales and post-sales situations to support deep-dive conversations on product capabilities and escalations
- Design processes and communication norms for coordination across a fast-moving, global team
- Lead the team through frequent changes in organization, process, and technology and participate in a periodic 24x7 management escalation on-call rotation
Requirements
- 2+ years experience managing engineering teams
- Ability to lead distributed, remote teams working across multiple time zones
- Ability to discuss complex technical issues with SREs, product managers, and less-technical stakeholders including customers and senior leaders
- Experience with Agile project management methodologies such as scrum, kanban
- 1+ years of experience with cloud providers such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
- 1+ year(s) of experience with Kubernetes is a plus
- 1+ year(s) of experience with docker-based containers is a plus
- Experience or familiarity with AI/ML applications in cloud operations, observability, or automation is a plus
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
- Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
KubernetesDockerAI/ML applicationsAgile project managementScrumKanbanCloud computingOpenShiftProblem management resolutionContainer orchestration
Soft skills
LeadershipCoachingCommunicationCollaborationProblem-solvingAdaptabilityCustomer engagementTeam managementStakeholder managementProcess design
