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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Become a trusted adviser within Red Hat's customer base; build solid, lasting relationships with customers
- Provide pre-sales technical support for the development and implementation of complex solutions
- Gain deep understanding of customer business and IT environments and collaborate with sales teams to assess the potential application of Red Hat’s solutions
- Present complex solutions to potential customers and design value-driven architectures, explaining the application and business value of Red Hat’s solutions
- Understand current technology and industry trends; connect trends to customer value and Red Hat solutions
- Participate in and guide vertical and industry-specific subject matter expert teams; create white papers, reference architectures, and other industry-specific technical collateral
- Share knowledge and findings so that team members can learn from your successes and mistakes
Requirements
What you’ll need- Prior experience as a consultant, sales engineer, or similar role
- Deep experience in multiple Red Hat product verticals or related competitive products
- Ability to explain technical concepts to non-technical audiences; ability to interpret customer business and technical needs
- Excellent presentation skills; ability to present to mixed business, technical, management, and leadership audiences of all sizes
- Proven record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
- Excellent written and verbal English communication skills
- Willingness to travel frequently
- Experience with both technical and cultural implementation challenges for cloud-native and containerized environments
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Red Hat productscloud-native environmentscontainerized environmentstechnical supportsolution architecturepre-sales supporttechnical consultingbusiness value assessmentreference architectureswhite papers
Soft Skills
relationship buildingpresentation skillscommunication skillscollaborationinterpretation of technical needsteam knowledge sharingcustomer engagementproblem-solvingadaptabilityleadership
