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Tech Stack
Tools & technologiesAnsibleChefCloudKubernetesMicroservicesOpenShiftOpenStackPuppetRuby
About the role
Key responsibilities & impact- Manage assigned project tasks and deliverables, ensuring timely completion and adherence to quality standards
- Participate actively in client interactions, building rapport and effectively communicating technical information
- Troubleshoot limited to moderately complex technical issues and escalate challenging problems to project leadership and or senior consultants when necessary
- Provide an excellent customer support experience for our customers
- Work with key customers both on-site and remotely to build a relationship of trust and confidence between Red Hat and the customer’s engineering, development, and operations teams.
- Become an expert in one or more Red Hat solutions like Red Hat OpenStack Platform or Openshift Platforms
Requirements
What you’ll need- Expertise in Cloud concepts linked with virtualization practical experience is needed
- Expertise in Cloud Management Systems, Virtual Infrastructure Management systems and Cloud Infrastructure Management Systems is required.
- Technical and practical knowledge on Openshift, Openstack is key
- Expertise in HEAT/HOT, Ansible, Mistral concepts is required
- Familiar with cloud scripting (YAML,….) and cloud configuration management systems recipes Openstack (heat), chef (Ruby), puppet (Ruby),..
- Expertise in Containers, Kubernetes and Microservices concepts
- Very high English proficiency
- You have a Telecommunications/Electronics/SW/Computer master’s degree or equivalent through experience
- You have 3 – 8 years of experience in e2e integration and validation of telecom solutions.
Benefits
Comp & perks- Participation in customer’s projects activities related to Cloud projects
- Understand our customers and their product functional and technical requirements
- Understand how the Redhat Cloud products integrate into our customer’s environment
- Understand customization requirements that the customer will need
- Assistance as consultant in customer’s presentations, documentation and workshops
- Responsible for Test Design (Strategy, Test Cases and Reports)
- Producing Customer Documentation
- Participation in Deployment Industrialization process to shorter lead time and reduce deployment efforts
- Remote expert support for on-site integration engineers during installation, acceptance and diagnosis activities
- Contribute to the creation of common artifacts and tools for usage by the Solution Engineering community and lead knowledge transfer and ramp up
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cloud conceptsVirtualizationCloud Management SystemsVirtual Infrastructure ManagementCloud Infrastructure ManagementOpenshiftOpenStackHEATAnsibleKubernetes
Soft Skills
communicationcustomer supportrelationship buildingtroubleshootingrapport buildingproblem escalation