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Tech Stack
Tools & technologiesAWSAzureCloudGoogle Cloud PlatformKubernetesOpenShiftSDLC
About the role
Key responsibilities & impact- Lead a global engineering team to design, develop, operate, and deliver the ROSA service and associated features/outcomes
- Drive technical discussions, architecture design, cross-team engineering collaboration, and engagement with customers and partners
- Manage the day-to-day activities of the team, coordinate with other contributing teams, and own the delivery of features, updates, and operational excellence.
- Collaborate with team leads, architects, and engineers on product design, architecture, and technical direction
- Work closely with cross-functional teams—including Product Management, Documentation, and Support—to ensure a high-quality service experience for customers.
- Partner with Red Hat’s global customer and partner support teams to resolve escalated issues efficiently.
- Coach and mentor team members, providing regular feedback and supporting career development and growth.
- Champion the adoption of AI within the team to improve development, testing, and operational workflows
- Advocate for resources—such as training, tools, or dedicated exploration time—to increase the team’s AI literacy and capabilities.
- Ensure ethical AI use, addressing data privacy, bias mitigation, intellectual property, and responsible disclosure
- Foster a safe environment for experimentation with AI technologies, supporting projects that enhance efficiency, simplify processes, or analyze code/metrics.
- Encourage rapid testing, learning from failures, and continuous improvement.
Requirements
What you’ll need- Bachelor's degree in Computer Science, Computer Engineering, or a related field, with 6+ years of experience in software development, testing, and operations
- 4+ years managing software engineering teams, including development, testing, DevOps, and productization of cloud services using Agile methodologies
- Experience with multiple hyperscaler platforms, such as AWS, GCP, and Azure
- Hands-on experience with container technologies, including Kubernetes and OpenShift
- Demonstrated ability to translate business problems into technical solutions and lead teams through ambiguity and change
- Strong organizational skills, including planning and accelerating initiatives, proactive risk mitigation, and leading global engineering teams
- Deep technical expertise with the ability to navigate from high-level system and software architecture to detailed design, code review, and problem-solving
- Comprehensive understanding of software development life cycle, project management, quality assurance, and customer advocacy in large-scale environments
- Experience leading Site Reliability Engineering (SRE) initiatives, including building reliable, scalable systems, monitoring, and incident response (considered a plus)
- Experience applying AI or ML techniques in software development, testing, or operational workflows (considered a plus).
Benefits
Comp & perks- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software developmentsoftware testingDevOpscloud servicesAgile methodologiesKubernetesOpenShiftAI techniquesML techniquesSite Reliability Engineering
Soft Skills
leadershiporganizational skillscommunicationcoachingmentoringproblem-solvingcollaborationrisk mitigationcontinuous improvementcustomer advocacy