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Red Hat

Automation Technical Account Manager

Red Hat

. Provide architectural guidance and implementation advice for the Red Hat Infrastructure and Automation Portfolio .

Posted 4/24/2026full-timeRemote • 🇧🇷 BrazilJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
LinuxUnix

About the role

Key responsibilities & impact
  • Provide architectural guidance and implementation advice for the Red Hat Infrastructure and Automation Portfolio
  • Perform technical reviews and share knowledge to proactively identify and prevent issues
  • Gain an understanding of customers' technical infrastructure and environment, hardware, and products
  • Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug and resolve issues
  • Create documentation regarding customer issues and technical details on how to resolve them
  • Manage and grow customer relationships by delivering attentive, relationship-based support

Requirements

What you’ll need
  • Linux or UNIX system administration experience
  • Excellent understanding of Linux and related technologies like management, networking, and storage
  • Experience with IT automation, configuration management, application deployment, and infrastructure orchestration technologies
  • Advanced troubleshooting and debugging skills
  • Experience with enterprise datacenter environments and operations
  • Ability to manage and grow existing enterprise customer relationships
  • Bachelor's degree in a technology-related discipline, preferably computer science or engineering

Benefits

Comp & perks
  • Flexible working hours
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
LinuxUNIXIT automationconfiguration managementapplication deploymentinfrastructure orchestrationtroubleshootingdebuggingenterprise datacenter operationsnetworking
Soft Skills
relationship managementcustomer supportcommunicationcollaborationproblem-solving
Certifications
Bachelor's degree in technology-related discipline