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Principal Software Engineer – Customer Engagement Lead
Red Hat. Periodically engage directly on-site with automotive customers and partners acting as a trusted technical advisor, hands-on low level system issues and performance problem solver and communication bridge between customer’s engineering team and Red Hat’s engineering team.
Tech Stack
Tools & technologiesIoTLinuxOpen SourcePython
About the role
Key responsibilities & impact- Periodically engage directly on-site with automotive customers and partners acting as a trusted technical advisor, hands-on low level system issues and performance problem solver and communication bridge between customer’s engineering team and Red Hat’s engineering team.
- Lead engagement with product stakeholders, automotive customers and partners to understand and extract use cases while collaborating with multiple teams to build an automotive platform solution.
- Scope out and decompose large, complex engineering tasks.
- Design and implement technical solutions using cross team and cross-functional collaboration to deliver these tasks.
- Recognize good industry practices and guide team and department habits to innovate on product delivery processes in order to increase quality and deliver the highest customer value, incorporating customer use cases when appropriate for example working closely with the documentation team to create first class content as part of our customer experience.
- Proactively advance the product by collaborating with the upstream communities, driving cross-functional teams and projects to make better technical and non-technical choices.
- Speak, present, and/or blog about product changes where scope is a subsystem/technical area to internal cross-functional audience, international experts or potential contributors.
- Ensure test plans for the code you create exist and that documentation is correct.
Requirements
What you’ll need- Programming and debugging experience with Python and C
- Experience with Linux: Kernel, Userspace, Performance, Boot Sequence, Containers, Application Development and Packaging, etc.
- Advanced written and verbal English communication (CEFR C1 level or equivalent)
- Ability to present in front of a business or community audience
- Ability to set and manage expectations with partners, prospective customers, and engineering teams
- Ability to drive projects, manage milestones and deadlines
- Ability to work with a geographically distributed team across multiple time zones
- Experience with modifying and rebuilding Linux kernels and configuring its bootloader
- Nice to have: Technical understanding of automotive ADAS, IVI, Cockpit systems at a Tier1 or OEM level
- Experience with automotive OEMs bringing these systems to production
- Familiarity with virtualization and containerization technologies
- Familiarity with the Red Hat ecosystem
- Knowledge of how to build any Linux distribution
- Experience with Continuous Integration / Delivery
- Involvement in open source communities and understanding of how open source and free software communities work
- Passion for experimenting with various kinds of hardware like single board computers, e.g., Raspberry Pi, internet of things (IoT) or automotive-grade devices.
Benefits
Comp & perks- Flexible working arrangements
- Professional development opportunities
- Health insurance
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonCLinuxKernelContainersApplication DevelopmentContinuous IntegrationContinuous DeliveryVirtualizationBootloader
Soft Skills
advanced English communicationpresentation skillsexpectation managementproject managementcollaborationcross-functional teamworkcustomer engagementproblem solvinginnovationdocumentation