Adoption Architect 2
Red Hat
full-time
Posted on:
Location Type: Remote
Location: Florida • North Carolina • United States
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Salary
💰 $95,270 - $147,800 per year
About the role
- Analyze adoption metrics to identify trends and suggest improvements
- Co-facilitate adoption workshops and document actionable outcomes
- Update success plans based on customer feedback
- Troubleshoot basic technical adoption blockers such as configuration errors
- Collaborate with ASAs to align account plans with adoption best practices
Requirements
- Experience with adoption metrics and product usage analysis
- Ability to co-facilitate workshops and document outcomes
- Troubleshooting skills for basic technical adoption blockers
- Collaboration with Account Solution Architects and Customer Success Executives
- Familiarity with customer feedback processes and success plan updates
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
adoption metrics analysisproduct usage analysistroubleshootingconfiguration error resolution
Soft Skills
co-facilitationdocumentationcollaboration