Adoption Architect 2

Red Hat

. Analyze adoption metrics to identify trends and suggest improvements .

Posted 4/7/2026full-timeRemote • Florida, North Carolina, South Carolina, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $95,270 - $147,800 per yearWebsite

About the role

Key responsibilities & impact

Analyze adoption metrics to identify trends and suggest improvements
Co-facilitate adoption workshops and document actionable outcomes
Update success plans based on customer feedback
Troubleshoot basic technical adoption blockers such as configuration errors
Collaborate with ASAs to align account plans with adoption best practices

Requirements

What you’ll need

Experience with adoption metrics and product usage analysis
Ability to co-facilitate workshops and document outcomes
Troubleshooting skills for basic technical adoption blockers
Collaboration with Account Solution Architects and Customer Success Executives
Familiarity with customer feedback processes and success plan updates

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

adoption metrics analysisproduct usage analysistroubleshootingconfiguration error resolution

Soft Skills

co-facilitationdocumentationcollaboration