Guide customers in building scalable, optimally managed solutions and adaptable to technological improvements using Red Hat technologies.
Lead and deliver Services discovery sessions to educate customers on Red Hat technologies and best practices.
Support the creation and review of task lists, accurately scoping projects and ensuring alignment with customer requirements.
Provide technical expertise during presales activities.
Build and maintain solid customer relationships, fostering collaboration and success.
Clearly articulate the value of the Red Hat Services Portfolio, including Consulting, Training, and Technical Account Managers and integrate services into customer solutions.
Provide customer feedback to internal teams to enhance product offerings and services.
Lead internal initiatives that foster innovation, efficiency, and growth within the Services business.
Continuously learn, grow, and adapt to new skills and technologies.
Regular travel to client locations, up to weekly according to project needs.

Requirements

5+ years experience in a solution architect, enterprise architect or technical consultant role
Track record for creating architectural designs and leading a team on implementation toward successful customer outcomes
Demonstrated ability to oversee project delivery including collaborating on project timelines and scope of work, identifying stakeholder needs and setting expectations
Experience working collaboratively across diverse teams and stakeholders
An ability and desire to mentor and experience with mentoring and coaching team members
Experience leading teams in workshops, enablement, or engagements
Associate or Bachelor's degree or higher in computer science or a technical discipline
Experience leading successful modern cloud platform consulting engagements
Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative
Experience utilizing Red Hat Satellite to deploy and manage Red Hat Enterprise Linux systems.
Experience with Identity Management technologies, including but not limited to Red Hat Identity Manager, Microsoft Active Directory or other identity providers.
Experience with Red Hat Ansible Automation and automation platforms like Chef and Puppet
Experience with Red Hat Openshift and/or underlying components like Kubernetes and containers
Broad and deep technical experience with one or more virtualization and cloud technologies like OpenShift Virtualization, OpenStack, VMWare vSphere, Microsoft Hyper-V, Amazon Web Services (AWS), or Microsoft Azure
Experience across one or more vertical industry areas
Demonstrated track record of working in a strategic advisory role to senior IT and business executives, including extensive experience presenting to C-level executives at large firms
Excellent written and verbal communication and presentation skills
Willingness to gain Red Hat certifications in the early stages of your career with Red Hat, with current active Red Hat certifications a plus.

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

solution architectureproject deliveryLinux system administrationRed Hat Enterprise LinuxRed Hat SatelliteIdentity ManagementRed Hat Ansible AutomationRed Hat OpenshiftKubernetescloud technologies

Soft Skills

mentoringcollaborationcommunicationpresentationleadershipcustomer relationship managementinnovationadaptabilityteamworkstakeholder management

Certifications

Red Hat certificationsBachelor's degree in computer scienceAssociate degree in technical discipline