Program Manager – AI Initiatives
Content Conspiracy
CloudCyber Security
Product Manager, Data Analytics and Telemetry
Red Hat
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteSalary
💰 $94,550 - $151,170 per year
Job Level
JuniorMid-Level
Tech Stack
CloudLinuxServiceNow
About the role
- Champion a culture of data-driven decision-making, using product metering, telemetry, analytics, and direct customer feedback to inform our strategy from the ground up
- Define the product roadmap for our end-to-end telemetry and customer engagement strategy, including inbound and outbound telemetry, data pipelines and qualitative feedback channels
- Assess, evaluate and compare our full portfolio of telemetry, billing and metering solutions
- Define and instrument the telemetry required to support commercial strategies, including product fulfillment, subscription enforcement and usage-based subscription models
- Drive collaboration with engineering and business teams to translate raw data and metrics into actionable insights for pricing, adoption and future potential sales
- Own the process for developing and delivering regular business reviews, product roadmaps and ensuring alignment of work with our top business drivers
- Provide thought leadership on building and scaling observability platforms for enterprise operating systems, including the implementation of monitoring, metrics, logging and tracing solutions
- Work with Red Hat Product Security teams and Information Technology to ensure proper data privacy, data security, audit, integrity and sovereignty requirements are addressed
- Represent the overall Red Hat Enterprise Linux product at various industry and customer events
Requirements
- 2+ years experience in technical product management practices such as requirements development, feature description creation, consultation with Engineering teams, user acceptance testing and software development
- Experience on operating systems management software, platform telemetry or observability platforms
- Data scientist skill set in understanding what information and metrics best meet stated business needs
- Experience working within a cloud service provider (CSP), hosting provider, Platform as a Service (PaaS) or Software as a Service (SaaS) environment is highly desirable
- Understanding how and when to leverage AI tools to provide predictive analytics and insights, especially as it applies to trend analysis
- Experience in creating and managing proactive monitoring systems, telemetry dashboards (e.g., Nexthink, ServiceNow) and analytics platforms is considered a plus
- Knowledge of Linux operating systems (Red Hat Enterprise Linux is a plus) and the challenges of managing, monitoring and securing them at scale
- Excellent communication and collaboration skills, with the ability to tell a compelling story with data to a wide range of audiences, from C-level executives to deeply technical engineers
