Senior Program Manager – Technical
Red Hat
full-time
Posted on:
Location Type: Remote
Location: Remote • North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $125,653 - $191,840 per year
Job Level
Senior
Tech Stack
CloudERP
About the role
- Lead cross functional initiatives to decommission the legacy system, implement new Enterprise Territory Management (ETM) functionalities, and deliver user-requested business enhancements within the Red Hat Sales Cloud (RHSC) and Salesforce CRM (Customer Resource Management) platform
- Drive the end-to-end program management of CPQ (Configure, Price, Quote) requirements including implementation, migration, and user enablement
- Manage the design and delivery of customized workflows, approval matrixes, and price rule configurations aligned with regional and business specific requirements
- Manage global project tracking using Jira and collaborate closely with engineering, product, and business teams to ensure alignment and delivery
- Analyze and improve system performance by introducing automation
- Act as program and coordination lead for Dataverse migration from source system to snowflake, ensuring alignment between technical teams, data product owners, and business stakeholders
- Drive business coordination and lead the third party tax integration, including managing stakeholder communication, coordinating UAT (User Acceptance Testing), and overseeing implementation timelines
Requirements
- Bachelor's degree (U.S. or foreign equivalent) in Business Analytics, Information Systems, Electronic Engineering or related field and five (5) years of experience in the job offered or related role
- Must have five (5) years of experience with: applying Agile methodologies to lead programs and projects, including facilitating Agile ceremonies, managing product backlogs, coordinating with stakeholders, and ensuring timely delivery across teams; and leading cross-functional teams, engaging stakeholders, and driving alignment across departments to achieve program objectives
- Must have four (4) years of experience with: Business Intelligence tools to build dashboards, track performance metrics, and analyze complex datasets to generate actionable business insights; analyzing and optimizing business processes, designing workflow automations, and implementing solutions to enhance operational efficiency; and gathering and documenting business requirements, translating them into functional specifications, and working with technical teams to implement solutions
- Must have three (3) years of experience with: integrating CRM and ERP systems by executing data mapping, applying transformation logic, and ensuring data transfers across platforms; and Salesforce Sales Cloud and CPQ, including developing custom objects, workflows, validation rules, and complex pricing and product configurations.
Benefits
- bonus
- commission
- equity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Enterprise Territory ManagementConfigure Price QuoteAgile methodologiesBusiness Intelligence toolsworkflow automationdata mappingSalesforce Sales CloudCPQcustom objectsperformance metrics
Soft skills
program managementstakeholder communicationcross-functional team leadershipbusiness coordinationuser enablementalignment across departmentsanalytical skillsproblem-solvingcollaborationproject tracking