Design and maintain the pipelines that produce our Single-Tenant SaaS updates and our Self-Managed customer bundles.
Ensure "Build Once, Deploy Anywhere" consistency across standard cloud and restricted GovCloud environments.
Manage artifact lifecycle, including versioning, container registries, and software signing to meet federal security standards.
Act as the primary technical point of contact for ISSM (Information System Security Manager) approvals for GovCloud deployments.
Maintain the "Version Map"—tracking which customers are on which versions and managing the complexities of "version lag" for those who opt out of weekly updates.
Coordinate across teams to validate bundles before they are shipped to customer-managed environments.
Continually improve our release operations and processes through automation
Develop and track metrics for release operations, recommend and develop solutions to improve alongside the engineering team.
Lead "Go/No-Go" decisions, synthesizing input from QA, Support, and Product.
Empower Customer Support and Sales Engineering by providing them with clear "Known Issues" lists and migration paths for each release, with the support of the engineering and product team for input.

Requirements

5+ years in DevOps, Release Engineering, or SRE, specifically in a company that ships both SaaS and On-Prem/Self-Managed software.
Strong communication and coordination skills - you have high agency and can own work end to end through ambiguous situations
Deep experience with Docker and Helm
Deep experience with AWS, Familiarity with SOC2, FedRAMP, and/or IL4/IL5/IL6 environments. You understand that "compliance" isn't a hurdle; it's a requirement of the build.

Benefits

A competitive salary, bonus, and equity package
100% employer paid, comprehensive health insurance including medical, dental, and vision for you and your family
Unlimited PTO, with your manager’s approval
Flexible work environment where you manage your work day
A remote-first environment, with occasional travel to collaborate with customers, your team, and teammates from across the company in person
14 weeks of fully-paid parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

DevOpsRelease EngineeringSite Reliability EngineeringDockerHelmAWSautomationversioningsoftware signingmetrics tracking

Soft Skills

communicationcoordinationleadershipproblem-solvingdecision-makingcustomer supportteam collaborationagilityownershipsynthesis

Certifications

SOC2FedRAMP