Customer Support, Dutch

Recruityard

Customer Support Agents assisting high-value clients via chat, email, and phone. Supporting digital advertising products and enhancing client performance.

Posted 5/11/2026full-timeRemote • 🇵🇹 PortugalJunior💰 €1,267 - €1,367 per monthWebsite

About the role

Key responsibilities & impact

Provide support to high-level clients via chat, email, and phone.
Assist customers with the self-serve advertising platform and related tools.
Deliver pre- and post-sales support for digital advertising products.
Troubleshoot and resolve technical issues, such as bugs or delivery errors.
Communicate updates and resolutions to clients in a timely and professional manner.
Identify opportunities for customers to enhance their advertising performance.
Gather client feedback and share product insights to improve user experience.

Requirements

What you’ll need

Fluency in Dutch (mandatory) and proficient English.
Strong communication, problem-solving, and interpersonal skills.
Basic technical proficiency and computer skills.
Ability to manage multiple tasks in a fast-paced environment.
A team player with a proactive and customer-oriented mindset.
Previous experience in customer support or digital marketing is valued but not required.

Benefits

Comp & perks

Competitive monthly salary
Performance-based bonuses
Health insurance and employee discounts
Meal allowance
Relocation support (for candidates moving from within Europe)
Full training provided and paid
Real career progression opportunities in a leading industry

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital advertisingtechnical troubleshootingself-serve advertising platformproblem-solvingcomputer skills

Soft Skills

communicationinterpersonal skillscustomer-oriented mindsetteam playerproactivetime management