German Sales Specialist

Recruityard

Customer Retention Specialist engaging German-speaking customers via phone, email, and chat. Identifying churn risks and promoting platform features for a digital brand.

Posted 5/1/2026full-timeRemote • 🇵🇹 PortugalMid-LevelSenior💰 €1,500 - €2,000 per monthWebsite

About the role

Key responsibilities & impact

Engage with German-speaking customers via phone, email, and chat with a sales and retention mindset
Identify churn risks and apply retention strategies to secure customer loyalty
Promote platform features and upsell relevant services when appropriate
Handle objections and turn negative experiences into commercial opportunities
Deliver a premium customer journey that increases engagement and revenue
Capture insights and feedback to improve retention strategies

Requirements

What you’ll need

Fluent German and English (C1/C2)
Experience in customer service, retention, or sales (strong plus)
Strong communication, negotiation, and objection-handling skills
Commercial mindset with focus on results and KPIs
Ability to thrive in a fast-paced, digital environment

Benefits

Comp & perks

Health insurance
Permanent contract after 6 months
Meal Allowance : €10.20/day (~€214/month)
Assiduity Bonus: €110
Flex Work Allowance: €60

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationnegotiationobjection-handlingcustomer serviceretentionsalescommercial mindsetresults focusKPI focusadaptability