Bilingual Customer Consultant – French, English

Recruityard

Bilingual Customer Consultant supporting French-speaking customers via calls and chats. Work remotely in Portugal for an international brand with career growth opportunities.

Posted 5/1/2026full-timeRemote • 🇵🇹 PortugalMid-LevelSenior💰 €1,200 - €2,000 per monthWebsite

About the role

Key responsibilities & impact

Providing support to French-speaking customers via phone, email and chat
Troubleshooting technical and account-related issues
Guiding users through platform features and functionality
Ensuring an excellent customer experience at every interaction
Gathering customer feedback to support service improvements

Requirements

What you’ll need

Fluent French and English (C1/C2 level)
Previous customer support experience is a plus
Strong communication and problem-solving skills
Ability to work in a fast-paced digital environment
Customer-focused mindset

Benefits

Comp & perks

Health insurance
Permanent contract after 6 months
Multicultural and international environment
Career development opportunities
Meal Allowance: €10.20/day (≈ €214/month)
Language Allowance (French + English): €250
Performance Bonus (max): €360
Flex Work Allowance: €60
Assiduity Allowance: €110

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strong communication skillsproblem-solving skillscustomer-focused mindset