Recruityard

Bilingual Customer Consultant, French and English

Recruityard

full-time

Posted on:

Location Type: Remote

Location: Portugal

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Salary

💰 €920 - €1,900 per month

About the role

  • Providing support to French-speaking customers via phone, email and chat
  • Troubleshooting technical and account-related issues
  • Guiding users through platform features and functionality
  • Ensuring an excellent customer experience at every interaction
  • Gathering customer feedback to support service improvements

Requirements

  • Fluent French and English (C1/C2 level)
  • Previous customer support experience is a plus
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced digital environment
  • Customer-focused mindset
Benefits
  • Health insurance
  • Multicultural and international environment
  • Career development opportunities
  • Remote work within Portugal
  • Permanent contract after 6 months
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillsproblem-solving skillscustomer-focused mindset