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Part-time Executive Assistant
RecruitMyMomVirtual Executive Assistant for e-commerce firm managing operations and B2B lead pipelines. Requires autonomy, problem-solving, and technical skills in a remote setting.
About the role
Key responsibilities & impact- Manage executive email accounts and complex calendars, ensuring a maximum two-hour turnaround time on crucial business inquiries to maximise B2B conversion rates.
- Proactively identify manual administrative bottlenecks and utilise AI tools (such as ChatGPT and Claude) to build automations, generate social media assets, and streamline operational outputs.
- Monitor team compliance with established Standard Operating Procedures (SOPs) within ClickUp, tracking project deliverables and maintaining operational momentum.
- Field initial B2B corporate inquiries manually and actively assist the founder in selecting, structuring, and implementing a formal corporate CRM system.
- Assist with the administrative, research, and logistical frameworks required to support the organisation’s ongoing market entry into the United Kingdom.
- Prepare cross-border payments, manage routine administrative records, and facilitate smooth communication with external specialised marketing and logistics agencies.
Requirements
What you’ll need- Minimum of 3–5 years of experience as an Executive Assistant or a similar remote administrative role supporting business founders or C-suite executives.
- Exceptional independent problem-solving capabilities with a proven track record of working autonomously as a contractor without rigid day-to-day supervision.
- Strong commercial acumen with a professional, solution-oriented approach to customer relations and B2B communication.
- High emotional intelligence and a confident, analytical mindset, comfortable with direct, transparent feedback and constructive debate.
- Fully equipped, highly reliable professional home office infrastructure (secure workspace, high-speed fibre internet, and backup power alternatives).
- Prior professional experience working within the global e-commerce, Amazon Seller Central, or digital retail sectors.
- Practical exposure to choosing or establishing a CRM database from the ground up.
- Advanced workflow mastery of ClickUp (task management, tracking, dashboards).
- Proficient operational familiarity with generative AI platforms (Claude, ChatGPT, or similar LLMs).
- Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
Benefits
Comp & perks- High degree of daily schedule flexibility with an asynchronous, outcome-focused workflow.
- Direct exposure to a high-growth, multi-million dollar global e-commerce enterprise.
- Long-term professional growth potential as the organisation establishes its South African operational hub.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
executive supportcalendar managementadministrative automationCRM implementationcross-border paymentsproject trackingworkflow managementproblem-solvingB2B communicationcommercial acumen
Soft Skills
independent problem-solvingemotional intelligenceanalytical mindsetsolution-oriented approachtransparent feedbackconstructive debateautonomycommunicationorganizational skillsadaptability