RecruitMyMom

Sales and Fulfillment Specialist

RecruitMyMom

full-time

Posted on:

Location Type: Remote

Location: South Africa

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Salary

💰 ZAR 35,000 per month

About the role

  • Drive consistent product revenue by managing inbound demand, executing high-activity outbound campaigns, and ensuring fast, accurate order fulfillment
  • Conduct outbound prospecting to schools, districts and agencies
  • Execute targeted email and LinkedIn outreach campaigns
  • Follow up on inbound leads and enquiries
  • Schedule and lead virtual product demonstrations and webinars
  • Prepare quotes and provide tailored product recommendations
  • Manage opportunities, activities and notes within the CRM
  • Achieve quarterly and annual product revenue targets
  • Execute segmented outbound campaigns by industry or programme focus
  • Manage and track all product-related leads
  • Respond to inbound enquiries within 24 hours
  • Convert qualified leads into quotes and confirmed orders
  • Respond to product enquiries promptly and professionally
  • Manage procurement lists, compliance documentation and order processing
  • Prepare estimates and process customer orders
  • Track deliveries and provide proactive customer updates
  • Confirm delivery and gather post-sale feedback
  • Develop in-depth knowledge of STEM product offerings
  • Stay informed on product updates and industry trends
  • Support development of product proposals
  • Collaborate with Sales and Marketing on campaigns and messaging

Requirements

  • Minimum of 2+ years’ experience in internal sales, customer success or sales support
  • Experience working with a CRM system (Monday.com preferred) and proficiency in Google Workspace
  • Strong written and verbal communication skills with an excellent customer service mindset
  • Highly organised with strong attention to detail and the ability to manage multiple tasks while following structured processes
  • Proactive, self-motivated and resourceful, with confidence in outbound sales activity and consistent follow-up
  • Strong problem-solving ability, including effectively addressing delivery issues and customer concerns.
Benefits
  • Fully remote, working in EST
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
outbound prospectingorder fulfillmentCRM managementsales supportproduct recommendationsquote preparationcustomer order processinglead conversiondelivery trackingproduct proposal development
Soft Skills
written communicationverbal communicationcustomer serviceorganizational skillsattention to detailproactive mindsetself-motivationresourcefulnessproblem-solvingfollow-up