Nurse Case Manager – Bilingual, French
Recruiting.com
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$64,300 - CA$99,000 per year
About the role
- Provide support to patients and health care providers by offering information on Patient Support services, specific diseases, and therapies
- Assist patients and caregivers in conducting assessments related to Patient Support services
- Act as a liaison between patients, families and health care providers related to medication access
- Address general inquiries regarding program services, disease states, or product related queries based on provided materials
- Offer continuous support on disease states or product-related questions to ensure patient adherence
- Refer the patient to healthcare providers for clinical questions beyond program materials
- Document patient information and interactions within the electronic patient record
- Conduct ongoing file review and updates to reflect patient journey
- Follow case-management protocols, including data collection, patient follow-up, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers
- Collaborate with reimbursement specialist and physician to secure funding for patients’ therapies
- Participate in specialized training sessions for specific therapies provided by the pharmaceutical team
- Attend pharmaceutical meetings, patient meetings, conferences, and work with patient associations and advocacy groups as needed
- Maintain clear communication with the manager, team, and client regarding the management of patient cases
- Assist in the training process of new Nurse Case Managers and provide feedback on protocols, databases, processes and inter-departmental processes
Requirements
- A Diploma in health care or a related field; preference for Bachelor’s degree
- Licensed Nurse (RN or RPN/LPN) with active registration from the College of Nurses in the province of employment
- Minimum of two (2) to five (5) years in the healthcare, pharmaceutical, insurance or related fields
- Ideal candidates should be nurses with healthcare and case management background in medical/hospital settings, insurance or bio-pharmaceutical industry
- Fluency in French and/or English is required.
Benefits
- Medical, dental, and vision care
- Comprehensive suite of benefits focusing on wellness
- Support for working families including backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Variety of training programs
- Professional development resources
- Opportunities for mentorship programs
- Employee resource groups
- Volunteer activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient support servicescase managementdata collectionadverse event reportingelectronic patient recordpatient assessmentstherapy disruption monitoringclinical questionsfunding for therapieshealthcare provider liaison
Soft Skills
communicationcollaborationtrainingfeedbackinterpersonal skillsorganizational skillsproblem-solvingpatient adherence supportliaison skillsteam management
Certifications
Licensed Nurse (RN)Licensed Practical Nurse (RPN/LPN)active registration from the College of Nurses