Manager – Sales Operations
Recruiting.com
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $88,700 - $126,940 per year
About the role
- Liaise with GPO operations to streamline onboarding and rebate payment experience for both the sales teams and our customers.
- Work with the sales and large practice networks with attending business reviews, supporting the sales coordination with data and analytics, and manage projects for process improvement, communication and innovation.
- Continuously execute contract alignment improvement processes while supporting ongoing enhancements to the process and technology for integrated business development.
- Liaise between the GPOconnect team and sales to identify/quantify case trends and improve any potential process gaps.
- Lead cross functional workstreams to execute integrated growth strategy and tactics.
- Collaborate with business development associates across Cencora Specialty GPOs to review business and sales data and provide suggested strategic directions to foster faster growth across therapeutic areas.
- Enhance/develop tools to identify growth and contract pull through opportunities for “House Accounts.”
- Analyze, prioritize, and transition ad hoc reporting requests from various data teams.
- Identify ways to reduce QC time and act as data liaison for current (and future) sales tools and QBR decks.
- Work in collaboration with upstream and downstream sales and membership to supply market assessments ahead of any new contract launch.
- Liaise between commercial excellence and sales teams to streamline communication on and upkeep of SalesForce assignments, sales dashboards, and sales campaigns.
Requirements
- Requires broad training in fields such as sales, marketing, pharmacy science, or similar vocations generally obtained through completion of a 4-year bachelor's degree program.
- Normally requires 5+ years' experience in business development, strategic consulting or other analytical work.
- Experience with an emphasis on operational processes to drive sales is preferred.
- Healthcare marketing, business development, and account-based sales experience required.
- MBA or other related graduate-level degree is preferred.
- Experience in building and maintaining customer profiles.
- Demonstrated experience acting as strategic thought partner to teams.
- Experience working in a highly matrixed environment and standing out as a successful collaborator.
- Demonstrated ability to organize and lead complex projects across multiple teams.
- Ability to analyze and improve sales processes and tools, to include proposals.
- Experience in analyzing buyer behaviors to capitalize on selling opportunities.
- Experience in developing effective metrics for sales operations success.
- Customer contracting and compliance requirements a plus.
- Customer procurement strategy experience a plus.
- Proven track record in a role with monthly and quarterly demand generation and revenue targets.
- Proficient with computer solutions like Salesforce, SmartSheet, and Microsoft Suite.
- Advanced skills and training with demonstrated competency in Microsoft Excel.
Benefits
- medical, dental, and vision care
- backup dependent care
- adoption assistance
- infertility coverage
- family building support
- behavioral health solutions
- paid parental leave
- paid caregiver leave
- variety of training programs
- professional development resources
- mentorship programs
- employee resource groups
- volunteer activities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentstrategic consultingoperational processessales processesdata analysismetrics developmentcontract alignmentcustomer contractingcompliance requirementsbuyer behavior analysis
Soft Skills
collaborationproject managementstrategic thinkingcommunicationleadershiporganizationinnovationproblem-solvinganalytical skillscustomer relationship management
Certifications
MBAbachelor's degree