Systems, Support Specialist
Recruiting.com
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Salary
💰 $57,900 - $85,360 per year
About the role
- Coordinate software support for business units
- Troubleshoot complex technical questions and assist users
- Perform security access audits and maintain system tools
- Manage APIs integrating pharmacy systems
- Analyze processes for efficiency improvements
- Collaborate with internal and external stakeholders for project progress
Requirements
- Preferred knowledge of information technology, pharmacy care, or medical coordination
- Minimum of four (4) years of related experience working with pharmacy support systems
- Familiarity with server, network, and computer hardware concepts
- Install and configure hardware and software components
- Excellent problem-solving and analytical skills
- Ability to prioritize competing demands and manage time effectively
- Strong interpersonal and relationship-building skills
- Proficiency with MS applications: Word, Excel, PowerPoint, and Visio
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Comprehensive suite of benefits with focus on wellness
- Professional development resources and training programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
API managementtroubleshootingsecurity access auditsprocess analysishardware installationsoftware configurationpharmacy support systemsnetwork conceptscomputer hardware conceptsinformation technology
Soft Skills
problem-solvinganalytical skillstime managementinterpersonal skillsrelationship-buildingprioritizationcollaboration