Partnerships Manager
Recover
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $75,000 per year
Job Level
JuniorMid-Level
About the role
- Conduct consistent outreach to referral partners through email and phone, strengthening relationships and keeping Recover top-of-mind as a trusted treatment partner
- Manage referral pipelines in our CRM, tracking outreach activity, partner engagement, and referral flow to ensure efficiency and accountability
- Provide timely updates to referral partners to build trust and transparency
- Maintain reporting calendars and coordinate with clinical and intake teams to deliver accurate, on-time reports
- Identify gaps in referral relationships or communication, and work proactively with the Head of Partnerships to strengthen processes and outcomes
Requirements
- 2+ years of client-facing experience, ideally in Account Management, Customer Success, or Partnerships at a high-growth organization
- Strong organizational skills with the ability to manage multiple partner and client needs simultaneously
- Detail-oriented and reliable – ensures accuracy in partner updates, data reporting, and documentation
- Tech-savvy and comfortable with tools like CRMs, patient databases/EHRs, and Google Sheets; able to troubleshoot and adapt quickly to new systems
- Professional communication - you use proper grammar, diction, and formatting and communicate professionally via phone, email, videoconferencing, and in-person
- Mission-aligned mindset – committed to health equity and improving outcomes for underserved populations
- Self-starter with a strong sense of ownership – takes initiative to solve problems and improve workflows
Benefits
- Includes health, dental, vision, paid time off, and more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client-facing experienceaccount managementcustomer successpartnershipsdata reportingdocumentation
Soft skills
organizational skillsdetail-orientedreliableprofessional communicationself-starterinitiativeproblem-solving