Recover

Partnerships Manager

Recover

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $65,000 - $75,000 per year

Job Level

JuniorMid-Level

About the role

  • Conduct consistent outreach to referral partners through email and phone, strengthening relationships and keeping Recover top-of-mind as a trusted treatment partner
  • Manage referral pipelines in our CRM, tracking outreach activity, partner engagement, and referral flow to ensure efficiency and accountability
  • Provide timely updates to referral partners to build trust and transparency
  • Maintain reporting calendars and coordinate with clinical and intake teams to deliver accurate, on-time reports
  • Identify gaps in referral relationships or communication, and work proactively with the Head of Partnerships to strengthen processes and outcomes

Requirements

  • 2+ years of client-facing experience, ideally in Account Management, Customer Success, or Partnerships at a high-growth organization
  • Strong organizational skills with the ability to manage multiple partner and client needs simultaneously
  • Detail-oriented and reliable – ensures accuracy in partner updates, data reporting, and documentation
  • Tech-savvy and comfortable with tools like CRMs, patient databases/EHRs, and Google Sheets; able to troubleshoot and adapt quickly to new systems
  • Professional communication - you use proper grammar, diction, and formatting and communicate professionally via phone, email, videoconferencing, and in-person
  • Mission-aligned mindset – committed to health equity and improving outcomes for underserved populations
  • Self-starter with a strong sense of ownership – takes initiative to solve problems and improve workflows
Benefits
  • Includes health, dental, vision, paid time off, and more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
client-facing experienceaccount managementcustomer successpartnershipsdata reportingdocumentation
Soft skills
organizational skillsdetail-orientedreliableprofessional communicationself-starterinitiativeproblem-solving
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