Account Manager

RecordPoint

Account Manager driving expansion revenue across existing customers for RecordPoint's data lifecycle management SaaS product. Collaborating with CX and engaging stakeholders for compliance and data governance solutions.

Posted 6/16/2026full-timeSeattle • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

drive expansion revenue
own and close cross-sell and upsell opportunities across enterprise and mid-market accounts in North America
build and maintain a qualified expansion pipeline to consistently achieve quota
manage full sales cycles from discovery through negotiation and close
partner with CX to identify buying signals, whitespace, and risk indicators within existing accounts
execute targeted account-based motions (ABM) to engage new stakeholders and unlock expansion paths
multithread across the organization, expanding beyond initial buyer personas (e.g., CISO, CDO, AI leaders)
develop and present outcome-based business cases grounded in customer data (risk reduction, cost avoidance, efficiency gains)
work with SEs to deliver compelling product demonstrations aligned to customer priorities
apply MEDDPICC to qualify deals, manage risk, and improve forecast accuracy
maintain Salesforce as a source of truth with accurate pipeline and forecasting hygiene
use sales intelligence and engagement tools to improve targeting and execution
work in lockstep with CX to balance relationship health with commercial outcomes
contribute market feedback to refine messaging, positioning, and GTM strategy
represent RecordPoint in customer-facing events as needed

Requirements

What you’ll need

5+ years in B2B SaaS sales with a track record of closing ARR through upsell and cross-sell motions
demonstrated success owning expansion quotas (not just renewals or relationship management)
experience multithreading and building champions across new stakeholder groups
strong commercial judgment with the ability to navigate procurement, legal, and deal strategy independently
skilled in negotiation and closing complex enterprise deals
disciplined pipeline and forecast management with strong Salesforce hygiene
proficiency in MEDDPICC or similar qualification frameworks
familiarity with modern sales tools (e.g., Salesforce, Gong, LinkedIn Sales Navigator)
ability to translate technical concepts into clear business value
strong discovery, listening, and storytelling skills
experience building data-driven business cases
proactive, entrepreneurial, and highly collaborative
able to work effectively alongside CX without creating friction
curious, analytical, and outcomes-focused

Benefits

Comp & perks

health, dental, and vision insurance
competitive 401K matching programs
20 days of Personal Paid Time Off in addition to recognised public holidays
highly generous parental leave program
Employee Share Options for staff as part of our long-term incentives program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaS salesupsellcross-sellnegotiationclosing complex enterprise dealspipeline managementforecast managementMEDDPICCdata-driven business casessales forecasting

Soft Skills

commercial judgmentdiscovery skillslistening skillsstorytelling skillsproactiveentrepreneurialcollaborativecuriousanalyticaloutcomes-focused