Security Operations Center Consultant
BAE Systems Digital Intelligence
AzureCyber SecurityFirewallsServiceNowSplunk
Senior Cyber Security Engineer – Professional Services
Recorded Future
full-time
Posted on:
Location Type: Office
Location: Arlington • Virginia • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
AzureCloudCyber SecurityFirewallsSplunk
About the role
- Design and Implementation of Recorded Future Security Intelligence data in customer environment
- Understand and drive customers' cyber security use cases, workflows and overall needs to utilize Recorded Future integrations
- Scope and implement custom solutions across a variety of client architectures, applications, and tools
- Creating engineering solutions for clients
- Improvement or creation of security intelligence integrations
- Manage multiple projects in a dynamic, fast-paced environment
- Leading projects and mentoring junior Cyber Security Engineers
- Serve as a liaison between development and internal teams to ensure client systems are adequately documented when triaging
- Help to resolve customer problems related to integrations, RESTful API’s via email and online meetings
- Research customers’ technical issues in a timely manner and follow up with recommendations and action plans
- Participate in functional groups to identify and drive resolution for escalated cases
- Contribute and utilize internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues
- Create knowledge base content and systems to capture new learning for reuse throughout the company and user base
- Exceed customer expectations on response quality, timeliness of responses and overall customer experience
- Serve as internal point of contact on customer escalations and ensure customer issues are resolved as expediently as possible
- Collect information and document bugs with Engineering for product issues that are impacting customers
- Creatively think beyond the technical boundaries to address novel solutions related to threat intelligence and integrations into different technologies
- Act as SME for clients whilst liaising between teams on cyber security technology
- Act as a technical escalation point for integration solutions
- Ability to articulate complex solutions to clients and internal senior management
Requirements
- Experience in managing complex customer solutions - like combined SIEM, SOAR and TIP solutions with on-prem or cloud deployments
- Time spent in Security Operation Centers or Managed Service Providers
- Experience with SIEM tools such as Splunk, Microsoft Azure Sentinel, Qradar, or similar
- Ability to develop documentation around technical projects to be utilized by clients and colleagues
- System and infrastructure log analysis and debugging skills for problem solving and troubleshooting
- Detailed knowledge of security hardware and its applications such as Next-Generation Firewalls, IDS/IPS, Endpoint solutions, Incident Management, Vulnerability Management
- Experience in JSON with REST APIs
- Experience with OSI model, defense-in-depth, diamond model and common security elements
- Strong analytical skills to analyze security requirements and relate them to appropriate security controls
- Knowledge on cyber attack-vectors, security threats and mitigation techniques
- Ability to work independently and proactively manage assigned client engagements and tasks from start to completion
- Demonstrable projects related to information technology you have collaborated on
- Formal information security qualifications from professional bodies or a relevant BA/BS or equivalent work experience are preferred
- Spanish language fluency especially regarding written/verbal communication a plus
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SIEMSOARTIPSplunkMicrosoft Azure SentinelQradarJSONREST APIslog analysisdebugging
Soft skills
project managementmentoringcommunicationproblem solvinganalytical skillsindependent workproactive managementcustomer servicecollaborationcreativity
Certifications
information security qualificationsBABS
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