Account Director – Strategic Accounts West

Recorded Future

Account Director managing customer accounts for Recorded Future, focusing on growth and customer satisfaction. Driving long-term relationships and solutions in cybersecurity.

Posted 5/5/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $123,000 - $184,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own and grow a portfolio of existing customer accounts, focusing on expansion, upsell, and long-term value creation
Overcome churn through helping the client see how the solution is solving business issues
Build and maintain multi-threaded relationships across cybersecurity, IT, and procurement stakeholders
Identify and develop new opportunities within existing accounts through a consultative, insight-driven sales approach
Manage the full sales cycle end-to-end, with typical deal cycles around 6 months
Partner closely with Sales Engineers and internal teams to deliver tailored solutions and drive deal progression
Maintain a strong understanding of customer goals and align solutions to their evolving business needs
Execute account plans that drive retention, growth, and customer satisfaction

Requirements

What you’ll need

Proven success in account management, account growth, or expansion-focused sales roles
Ability to navigate and influence multiple stakeholders within complex organizations
Strong consultative selling skills with a focus on relationship-building and value discovery
Experience managing mid-length sales cycles (4–8 months) and owning deals end-to-end
Comfort working within a defined territory of existing accounts, with a strategic mindset toward growth
Experience in cybersecurity, SaaS, or enterprise technology is a plus

Benefits

Comp & perks

medical
dental
vision
life insurance
401K

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsales cycle managementconsultative sellingupsellingvalue discoveryrelationship-buildingterritory managementcustomer retentioncustomer satisfactionbusiness value creation

Soft Skills

influencing stakeholdersstrategic mindsetcommunicationcollaborationproblem-solvingadaptabilitynegotiationcustomer focusinsight-driven approachmulti-threaded relationship management