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Client Development Director
ReconomyClient Development Director responsible for nurturing client relationships in fashion eCommerce. Overseeing returns operations and supporting client growth in a supply chain services context.
About the role
Key responsibilities & impact- Nurture and strengthen relationships with high-profile fashion clients
- Lead a portfolio of clients overseeing returns operations
- Support clients through peak periods
- Drive continuous improvement and operational challenges
- Align cross-functional teams around customer outcomes
- Identify unmet needs and shape future demand
Requirements
What you’ll need- Proven experience in a similar senior commercial or client-facing role
- Exceptional communication skills
- Strong commercial mindset with understanding of revenue generation and financial metrics
- Ability to anticipate client and market needs
- Customer-centric leadership
Benefits
Comp & perks- 25 days of annual leave
- Option to purchase additional days of leave
- Birthday off
- Enhanced maternity package with six months of full pay
- Two weeks full paternity pay
- Salary sacrifice pension scheme
- Ongoing training and development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillscommercial mindsetcustomer-centric leadershiprelationship managementcross-functional collaborationanticipation of client needsoperational improvementproblem-solvingclient-facing experiencefinancial metrics understanding