Key Contract Manager

Reconomy

. - Manage and maintain a strategic client account site(s) in line with revenue and budget targets ensuring profitability, stability and retention of the clients business.

Posted 4/21/2026full-timeTelford • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

- Manage and maintain a strategic client account site(s) in line with revenue and budget targets ensuring profitability, stability and retention of the clients business.
- Ensure that service delivery is being carried out accordingly and proactively seek sustainable development opportunities and identify optimisations across the estate with our client.
- Manage existing areas and locations, continually assessing the current waste solution in respect of practical delivery of requirement and value for money.
- Lead and manage your team in order to ensure that the service provided meets the clients requirements and standards through regular reviews, checks and monitoring of site performance.
- Provide proposals as to how services could be improved, demonstrating enhanced service, ease of use and commercial benefit.
- Monthly preparation and analysis of client management information.
- Develop and maintain a relationship with key contacts and influencers on site.
- Investigate and advise on any issues with service providers.
- Maintain a flow of timely information to the client and Reconomy offices regarding changes or further opportunities on site.
- Resolve any client-related issues or disputes.
- Review site practices and routines to ensure compliance with best practice and relevant legislation.

Requirements

What you’ll need

- Solid experience in waste management solutions and best practice.
- Business and customer-oriented team player with ability to form alliances.
- Strong influencing and communication skills at all levels within an organisation.
- Ability to handle and manage high volume of work, short deadlines and travel.
- Confidence with information analysis and problem solving.
- Excellent business acumen.
- Comfortable using the Microsoft Suite.
- Full UK driving licence.
Overnight stays to be expected from time to time.

Benefits

Comp & perks

- **Financial perks:** Pension scheme, length of service rewards, and referral bonuses
- **Exclusive discounts:** MyPerks platform, Cycle to Work scheme, gym membership discounts, and skip hire discounts
- **Health & wellbeing:** Flu jabs, eyecare vouchers, and an Employee Assistance Programme
- **Mental health support:** Confidential counselling, MyPerks Wellbeing Centre, and access to trained Mental Health First Aiders
- **Family-friendly:** Enhanced maternity/paternity leave, birthday off, and holiday trading scheme
- **Community engagement:** Volunteer days and collaboration with local charities
- **Generous holiday:** Start with 23 days, rising to 25 after 2 years, plus buy/sell options
- **Employee voice:** Regular “My Voice” surveys and follow-up check-ins to drive meaningful change
- **Company car

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

waste management solutionsinformation analysisproblem solvingservice deliverybudget managementclient managementperformance monitoringproposal developmentoptimisation strategiescompliance with legislation

Soft Skills

business-orientedcustomer-orientedteam playerinfluencing skillscommunication skillsrelationship buildingconflict resolutiontime managementadaptabilityanalytical thinking

Certifications

Full UK driving licence