EPR Account Manager

Reconomy

Account Manager supporting a portfolio of customers in environmental compliance, maintaining communication and ensuring timely data submission. Focus on customer relationships and data-driven problem-solving.

Posted 4/14/2026full-timeStratford-upon-Avon • 🇬🇧 United KingdomMid-LevelSenior💰 £27,500 - £30,000 per yearWebsite

About the role

Key responsibilities & impact

The Account Manager role is dual-focused, with some aspects requiring a strongly customer-focused outlook and excellent communication skills.
Your main responsibilities will include maintaining consistent and effective communication, pinpointing opportunities for enhanced interaction and service improvement, and ensuring the timely and accurate collection and submission of data for all accounts.
Managing a portfolio of accounts and being the dedicated point of contact, you will:
Have a customer focussed approach that builds a strong working relationship with the customer, and provides excellent customer service
Use your excellent communication skills to liaise with compliance schemes, customers, and third parties to ensure compliance
Build up knowledge of various compliance regulations and commitments via research
Deepen your understanding of the customer requirements and the industries they operate in
Utilise your strong data analysis and excel background to articulate complex data problems/processes back to customers
Manipulate and analyse large volumes of data
Be proactive and poses a solution oriented problem solving ability to identify service development areas
Use your resource planning skills to ensure that all deliverable deadlines are planned and met to a high degree of accuracy
Be resilient to high volumes of communication and deadlines

Requirements

What you’ll need

Excellent written and verbal communication skills
A customer focused approach
Ability to quickly take on large quantities of technical information
Advanced IT skills, particularly Microsoft Excel
Solution orientated problem-solving ability
Collaborative working style
Excellent planning, scheduling and organization skills
Full UK driving licence
Educated to degree level or equivalent

Benefits

Comp & perks

Dual Location / Hybrid worker Status
Participation in our annual Incentive Plan (VIP) - up to 10% bonus
25 days annual leave plus bank holidays, volunteering day and your birthday off!
Option to buy and sell up to 9 days annual leave
Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisMicrosoft Excel

Soft Skills

customer focusedcommunicationproblem solvingcollaborative workingplanningschedulingorganizationresilience

Certifications

degree level educationfull UK driving licence