Provide application support and enhancements for SAP (manufacturing modules such as PP/PM/QM) to support manufacturing operations
Support and configure MES system PAS-X for manufacturing execution, batch processing, and integration with SAP
Support Laboratory Information Management System (LIMS) such as LabWare and chromatographic data systems like Empower—ensuring data flow, integration and validation in compliance with 21 CFR Part 11 and GMP
Support demand planning and supply chain planning system such as Kinaxis RapidResponse: build workbooks, integrate data, execute scenarios, monitor planning KPIs
Develop and maintain interfaces and data flows between these systems (SAP ↔ PAS-X ↔ LIMS ↔ Demand Planning)
Participate in system validation (IQ/OQ/PQ), change control, audit readiness and ensure documentation is maintained
Troubleshoot production/manufacturing issues, provide root-cause analysis, implement corrective actions and continuous improvement of system performance
Provide training and support to end-users in manufacturing, laboratory and planning functions; produce system documentation and SOPs
Lead MES projects from initiation through deployment and handoff to operations
Define project scope, timelines, milestones, and resource requirements
Coordinate cross-functional teams including Manufacturing, Quality, Automation, IT, and external vendors
Manage project risks, issues, and change control
Track budgets, schedules, and deliverables; provide regular status reporting
Serve as the primary liaison between business stakeholders and technical teams
Ensure adherence to internal project governance and quality systems

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering or relevant field
3-7 years’ experience in IT support/analysis in a pharmaceutical manufacturing environment (or similar regulated manufacturing)
Hands-on working experience with SAP manufacturing/quality modules (PP, QM, PM) in pharma or process manufacturing
Experience supporting a MES such as PAS-X or similar
Experience with LIMS (LabWare) and laboratory data systems (Empower or similar)
Experience with demand planning or supply chain planning systems (Kinaxis RapidResponse, or comparable)
Strong understanding of GMP, validation (IQ/OQ/PQ), computerized system compliance, 21 CFR Part 11
SQL querying skills, data integration experience, ability to work with APIs/interfaces
Excellent communication skills; ability to bridge business users and technical teams
Problem-solving mindset, capable of working under manufacturing timelines and shift support as needed

Benefits

Health insurance
Prescription drug coverage
Dental insurance
Vision insurance
Life insurance
Paid time off for vacation and sick leave
Paid parental leave (16 weeks or 26 weeks for birthing parent)
Adoption and fertility support
Tuition reimbursement
Discounts
401(k) plan
Employee Assistance Program promoting mental health

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAPMESPAS-XLIMSLabWareEmpowerKinaxis RapidResponseSQLdata integrationAPIs

Soft Skills

communicationproblem-solvingproject managementcross-functional coordinationtrainingroot-cause analysiscontinuous improvementdocumentationstakeholder liaisonchange control