
QA Specialist
Reckitt
full-time
Posted on:
Location Type: Office
Location: West Singapore • Singapore
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About the role
- Subject Matter Expert (SME) for Quality Systems to support business strategies by ensure compliance to Quality Manual and applicable local regulatory requirements.
- Leader for the various Quality systems namely GLIMS, SAP, Supplier Management, Set up of Raw/Packaging Material Quality systems eg expiry date, specifications, Customer Complaint, Mock recall, Compliance (Supporting Internal and External Audit).
- Manage Customer Complaints - evaluate, investigate and corrective/preventive action planning, implement actions and monitor effectiveness.
- Route the RMAQ (Raw material attribute questionnaire) review process for new material request from suppliers.
- Implement and Lead Internal Audit and Self Inspection program and ensure compliance to requirements of: GMP/HACCP pre-requisite programs Quality systems Halal/Kosher assurance system.
- Work with the Site document administrator to ensure local SOPs are aligned with current global and regional practices, supporting QMS initiatives.
- Execute local Mock Recall exercise as per MJN procedures.
- Support/Assist in Crisis situations, such as a Potential Product Recall, High Profile Customer Complaint.
- Lead audits preparation (e.g. Global/Regional Quality Audit, External Certification Bodies), and follow-up on agreed audit findings and preventive measures.
- Develop, implement and maintain Raw Material and Base Quality related documents eg specifications, expiry period, to be compliant with region/local/market specific and compendia requirements.
- Review and monitor Raw/Packaging material quality to identify potential problems which will affect the formulation and production.
- Support Raw material qualification and requalification process for new and existing vendors.
- SHE in Supplier Management of Raw/Packaging material vendor.
- Coordinates and contacts Raw material vendor with technical issues in assistance with Technical team and Procurement.
- Develop and maintain Partners In Excellence programs for Raw/Packaging material vendors through assistance with Procurement.
- Develop and maintain vendor specific raw material reduced testing program by creation of statistically based reduced testing programs.
- Implement and maintain Raw material documents in conjunction with QC analysts. Documents may include: Methods, sampling programs to support production.
- Act as Site SHE on matters related to GLIMS and coordinate with super-users for the site.
- Maintain the MASTR in GLIMS for all materials (RAW, PACK, HALB).
- Act as Site SME on matters related to SAP Quality Module and coordinate with super-users for the site.
- Writes/revises documents, procedures and SOP's related to job.
- Perform other tasks, roles or projects that may be assigned by the Quality Assurance Manager.
Requirements
- Minimum Diploma in a scientific or technical discipline (Chemistry, Food Science or related) preferred or with equivalent skill and experience.
- Working experience in a GMP manufacturing environment preferred.
- Experience in manufacturing of infant/follow up formula/pharmaceutical will be of advantage.
Benefits
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
- We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.
- We have a range of other benefits in line with the local market.
- Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes.
- For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.
- You will be rewarded in line with Reckitt's pay for performance philosophy.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Quality SystemsGMPHACCPInternal AuditCustomer Complaint ManagementRaw Material QualificationStatistical Testing ProgramsDocument ControlSOP DevelopmentCompliance Monitoring
Soft Skills
LeadershipProblem SolvingCommunicationCollaborationCrisis Management
Certifications
Diploma in Scientific DisciplineGMP Certification