Business Analyst

• Validate and process trade promotion/rebate claims against approved contracts, pricing terms, and promotion mechanics; document evidence and update case status in ERP/OTC tools
• Validating promotional invoices using external EPOS data & promotional plans set out by Sales
• Create, monitor, and true up trade spend accruals; reconcile accruals versus actual claims and post month end adjustments in line with policy
• Coordinate with Sales, Customer Service, and Finance to resolve discrepancies, enforce segregation of duties, and escalate per Delegation of Authority
• Prepare and post credit/debit notes and settlements; attach supporting documentation to maintain compliance and audit readiness
• Use SAP/Vistex/HighRadius worklists to prioritize and automate matching; propose rule enhancements (e.g., probability-based matching, standardized reason codes) to reduce manual effort
• Track and report KPIs (e.g., claim cycle time, aged claims, accrual accuracy, write off and recovery rates); flag risks and improvement opportunities
• Contribute to upstream fixes and standardization (TPM policy, contract data quality, price condition governance) to prevent recurring issues and leakage across markets

OTC Trade Spend Management Analyst

Senior Business Analyst – IT, Digital