Key Account Manager, eCommerce
Reckitt
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • 🇲🇾 Malaysia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop robust, strategic relationships with key partners, crafting joint business plans that encompass range, pricing, and promotions.
- Take full ownership of the strategic plan for your account, driving sales and managing the profit and loss elements, aligning with the broader company goals.
- Partner with marketing and category teams to innovate shopper solutions and drive excellence in market execution.
- Lead forecast planning in unison with finance and supply teams to provide stellar customer service and financial consistency.
- Lead customer negotiations, representing Reckitt's commercial interests and value-based trading terms effectively.
- Work towards continuous enhancement of category management, improving efficiency and profitability.
Requirements
- Proven track record in managing national account sales within FMCG or related consumer-focused markets.
- Strong commercial insight, and astute P and L management with the capability to develop and execute strategic sales plans.
- Known for your strategic insight and a practical approach to problem-solving, you're ready to turn challenges into opportunities.
- Genuine passion for customer service, with the ability to build trusting, collaborative, and mutually beneficial relationships.
- Exceptional communication skills, with a consultative approach to influencing others using compelling facts and data.
- A diverse range of influencing styles and techniques at your disposal, with evidence of their effective application in past roles.
Benefits
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
- We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.
- We have a range of other benefits in line with the local market.
- Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes.
- For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results.
- You will be rewarded in line with Reckitt's pay for performance philosophy.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
national account salesP&L managementstrategic sales plansforecast planningcategory management
Soft skills
strategic insightproblem-solvingcustomer servicerelationship buildingcommunicationinfluencing