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About the role
Key responsibilities & impact- Manage new product rollouts onsite and virtually, including training new users
- Run state-agnostic broad-reaching and scaled engagement and adoption tactics
- Run state-specific custom-tailored engagement and adoption tactics
- Manage inbound feedback and support requests from users
- Represent the company’s brand and tone in all external interactions
- Track and measure the results and outcomes of all Product Growth work
Requirements
What you’ll need- 3+ years of relevant work experience
- Willing to travel: 25-40% of time spent traveling domestically across the US, up to 4 trips per quarter
- Willing to drive: Candidate must be licensed and able to drive a car for 2+ hours at a time for state trips
- A clear, empathetic communicator
- Highly organized
- Fast learner
- Skilled diplomat
- 3+ years of relevant work experience in external-facing and/or project management focused roles
Benefits
Comp & perks- 90% medical, dental, and vision insurance coverage for you and your dependents
- Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays
- 12 weeks of paid parental leave
- 401(k) retirement plan with 5% company match and no vesting period
- Complimentary One Medical membership (depending on location)
- Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits
- Monthly ClassPass credit for personal wellness
- Free mental health support via Talkspace
- Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose
- An annual company offsite each spring and other ad-hoc gatherings
- All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
clear communicatorempathetic communicatorhighly organizedfast learnerskilled diplomat
Certifications
driver's license
