Program Manager

• Launch and scale our competition platform successfully onboarding and managing 50+ active competitors in the first 90 days, establishing yourself as the trusted go-to resource for competition operations and competitor relations.
• Leverage AI and other tools to automate 80%+ of routine competition operations tasks within 6 months, freeing up time to focus on high-impact competitor engagement and strategic program improvements that elevate the entire competition experience.
• Build and implement a comprehensive competition playbook within the first 6 months, including social media response protocols, public communication guidelines, and competitor triage systems that reduce response time by 50% and increase positive competitor sentiment.
• Establish yourself as the public face of our competition product, representing the platform at 10+ community events, AMAs, or public forums in your first year, while maintaining a 90%+ satisfaction rating from competitor interactions. Gather feedback from competitors and maintain a list of skills they're interested in.
• Create and optimize competition operations metrics and reporting systems within the first quarter, delivering weekly insights on competitor activity, competition performance, and operational efficiency that directly inform product and strategic decisions.
• Proactively investigate and plan for 100+ competition-related scenarios, edge cases, and competitor behaviors in your first year, building the definitive knowledge base that becomes the foundation for competition operations excellence.

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