Rec Gen

Cybersecurity Engineer

Rec Gen

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Administer and Maintain EDR Tools
  • Tune detection rules to reduce false positives and improve threat visibility for each covered locality.
  • Ensure asset inventory is accurate and up to date for each covered locality.
  • Regularly update the EDR platform and agents to the latest versions.
  • Review and adjust security policies.
  • Conduct health checks to ensure the EDR system is functioning properly.
  • Investigate and remediate unexpected agent behavior
  • Ensure that Integrations are working as required and troubleshoot when issues are identified
  • Administer and Maintain Vulnerability Management System
  • Maintain and update the vulnerability management platform and agents
  • Conduct health checks to ensure the VMS system is functioning properly.
  • Tune scan policies to reduce false positives and improve accuracy for each covered locality
  • Ensure asset inventory is accurate and up to date for each covered locality
  • Configure and schedule scans for each covered locality.
  • Investigate and remediate unexpected agent behavior
  • Ensure that integrations are working as required and troubleshoot when issues are identified
  • Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
  • Maintain and update the Remote Monitoring and Management platform and agents
  • Accurately document customer interactions, troubleshooting steps, and resolutions
  • Escalate complex or unresolved issues as needed
  • Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed

Requirements

  • 4 Years Administer and Maintain EDR Tools
  • 4 Years Administer and Maintain Vulnerability Management System
  • Experience in information security, with a focus on security technologies.
  • Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner.
  • Ability to work independently and as part of a team.
  • Excellent organizational skills and attention to detail.
  • Relevant certifications preferred.
Benefits
  • Desired Certifications
  • Security+
  • CrowdStrike Certified Falcon Administrator (CCFA)
  • Tenable Certified
  • Additional Cybersecurity Related Certifications
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EDR Tools administrationVulnerability Management System administrationsecurity policy reviewhealth checksscan policy tuningtroubleshootingcustomer issue resolutiondocumentationticketing system managementservice level agreements (SLAs)
Soft Skills
verbal communicationwritten communicationteamworkorganizational skillsattention to detailindependence