Rec Gen

ServiceNow

• Lead design workshops and translate business needs into ServiceNow solutions
• Define architecture standards, integration strategies, and governance models
• Oversee technical delivery, reviewing solution designs and ensuring compliance with best practices
• Serve as the primary technical authority and advisor to client stakeholders and executives
• Mentor developers, admins, and consultants across delivery teams
• Create technical roadmaps for platform adoption, upgrades, and new module rollouts
• Collaborate with cross-functional teams to deliver secure, enterprise-grade solutions

ServiceNow Technical Architect

Software Engineer

• Configure and customize the 24.4 D2 Classic and Smartview UIs
• Write custom jobs and complex workflows to meet business requirements
• Support and configure the Archive and Content Services for SAP as needed for replication and link jobs

Documentum Developer

Sales

• Design, build, and maintain integration solutions using Azure Logic Apps, Azure API Management, and other Azure services.
• Develop and manage APIs that are secure, scalable, and well-documented.
• Collaborate with customers to define integration requirements and lead technical discussions.
• Implement robust authentication and authorization mechanisms using OAuth 2.0, OpenID Connect, and Microsoft Entra External ID (formerly Azure AD B2C).
• Ensure integrations follow security best practices, including endpoint protection and data privacy.
• Troubleshoot integration issues and support production workloads.
• Maintain reusable integration patterns and documentation to support long-term maintainability and reuse.
• Work cross-functionally with Salesforce developers and business analysts on integration points and API consumption.

Azure Integration Specialist – Salesforce

Systems Engineer

• Design and develop new self-paced online lessons and videos.
• Revise existing interactive self-paced online lessons and videos.
• Utilize Articulate Storyline 360, Articulate Rise, and/or Camtasia for training development, which may include multimedia components.
• Assist with all functions necessary to create, edit, and disseminate instructional technical documentation and training resources as assigned (e.g., Quick Reference Cards, Quick Reference Guides, Instructional Manuals, Instructional Videos).
• Attend meetings as necessary.

Instructional Systems Designer

Analyst

• Provide short-term contract support for Oracle Fusion Cloud ERP implementation.
• Focus on preparing for system go-live, stabilizing operations post-go-live, and supporting end users.
• Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).
• Validate role assignments, workflow configurations, and segregation of duties.
• Support mock cutover activities and validate data migration.
• Log, triage, and escalate issues to Implementor or Oracle SRs as needed.
• Document recurring issues and help create quick reference guides for business users.
• Assist with creating/reviewing job aids for system navigation and common transactions.
• Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding).
• Support Validate technical steps in cutover checklist.
• Confirm user provisioning and workflow approvals.
• Provide end-user support for Oracle ERP issues.

Oracle ERP Applications Analyst

• The ODM Developer is responsible for designing, developing, testing, and deploying business rules and decision logic using IBM Operational Decision Manager (ODM) or similar business rules management systems.
• This role works closely with business analysts, architects, and other stakeholders to translate business requirements into executable rules, ensuring that business policies are accurately and efficiently automated within enterprise applications.

ODM Developer

Database Administrator

• Seeking an experienced DB2 z/OS Database Administrator with strong skills in administration, performance tuning, and utilities.
• Administer Db2 z/OS databases and perform maintenance using Db2 utilities and recovery procedures.
• Monitor and tune performance using Db2 monitoring tools and Omegamon.
• Develop and optimize SQL; use SPUFI and Query Monitor for queries and troubleshooting.
• Collaborate with team and apply Azure and healthcare-related knowledge when applicable.

Database Administrator, DB2 z/OS

Content Writer

• Develop and maintain APDs and Technology-related documentation for federal financial proposals (similar to grants) and planning documents within required timelines for HIE and Medicaid IT Projects.
• Develop clear, concise, and compliant documentation, including supporting financial justifications, policies, procedures, and system requirements.
• Work closely with agency management, project teams, and subject matter experts to gain an understanding of project and related requirements to develop appropriate document content.
• Facilitate and coordinate document review meetings, revisions, and approvals for submission to state and federal sponsors.
• Organize material and complete writing assignments according to agency standards regarding order, clarity, conciseness, style, and terminology.
• Perform technical and detailed writing, editing, and proofreading of required supporting documentation.
• Utilize a combination of computer and critical thinking skills.
• Exercise professional confidentiality and discretion.

HIEA APD Writer

Security Analyst

• Design, develop, and deploy Palo Alto Networks Cortex XSOAR playbooks and SOAR solutions.
• Automate incident response processes and orchestrate SOC workflows to improve efficiency and security posture.
• Integrate XSOAR with a wide range of security tools via REST and other APIs (examples: Splunk, CrowdStrike, Proofpoint).
• Debug, optimize, and maintain playbooks for performance and reliability.
• Implement use cases including phishing response, endpoint isolation, threat intelligence enrichment, and vulnerability management.
• Build custom integrations, dashboards, and reports within XSOAR when off-the-shelf solutions are not available.
• Collaborate with the cybersecurity team and stakeholders to translate requirements into technical automation solutions and documentation.

IT Security Analyst

QA Engineer

• Make federally mandated changes for the Medicaid system
• Perform quality assurance (QA) requirements and support user acceptance (UA) testing of software coding changes to Medicaid systems related data
• Test changes with users and external healthcare providers and trading partners as needed
• Interface with other agencies and internal systems
• Create test scenarios, run tests, analyze test results, and resolve differences between actual and expected results
• Work collaboratively with project team, SCDHHS, Clemson staff, and other contracted staff
• Communicate effectively in both written and spoken communication
• Support user acceptance testing with SCDHHS

Mainframe Quality Assurance Analyst

• WORK COLLABORATIVELY WITH THE MEDICAID SERVICES MMIS AND MEDS TEAMS TO MAKE CODING CHANGES TO COBOL AND ADS PROGRAMS USING AN IDMS NETWORK DATABASE OR IDMS RELATIONAL DATABASE, TECHNICAL AND DESIGN SPECIFICATIONS.
• DEBUG, UNIT TEST, AND INTEGRATION TEST CODING CHANGES.
• SUPPORT QUALITY ASSURANCE STAFF DURING QA, USER ACCEPTANCE, AND EXTERNAL TESTING BY MAKING NEEDED CODING CHANGES.
• COMMUNICATE EFFECTIVELY IN BOTH WRITTEN AND SPOKEN COMMUNICATION.
• WORK COLLABORATIVELY WITH CLEMSON STAFF AND OTHER CONTRACTED STAFF.
• PERFORM ON-CALL DUTIES ON A ROTATIONAL BASIS.