Rec Gen

Support Engineer

• The SAP HR Systems Technician plays a vital role in configuring, maintaining, and enhancing the South Carolina Department of Public Health’s Human Resources systems.
• This position is responsible for implementing system configuration changes, optimizing workflows, improving data quality, and supporting reporting needs based on technical capabilities and business requirements.
• Working closely with HR, IT, and Finance teams, the technician ensures that system functionality aligns with operational goals and compliance standards.
• The role involves hands-on configuration, testing, documentation, and support of SAP HR modules, as well as identifying and implementing workflow-driven solutions to reduce manual processes and improve data integrity.
• With a strong emphasis on technical problem-solving, system optimization, and data-driven reporting, this position is essential to the successful modernization and efficiency of HR operations.

Junior Technical Support Engineer, SAP

Database Administrator

• Support the application migration and modernization as well as day to day support of existing systems.
• Assess existing databases for migration readiness.
• Develop and implement migration strategies for on-premises and cloud environments.
• Coordinate with application teams to ensure compatibility and minimize downtime.
• Monitor migration processes and resolve issues promptly.
• Provide technical guidance and training to stakeholders.
• Work closely with application developers, infrastructure team, and business units.
• Configure, and maintain SQL Server and other database platforms.
• Perform schema conversions, data transformations, and integrity checks.
• Optimize database performance during and after migration.
• Implement encryption, access controls, and auditing during migration.
• Ensure compliance with state and federal data regulations and security standards.

SQL Database Administrator

Security Engineer

• Administer and Maintain EDR Tools
• Tune detection rules to reduce false positives and improve threat visibility for each covered locality.
• Ensure asset inventory is accurate and up to date for each covered locality.
• Regularly update the EDR platform and agents to the latest versions.
• Review and adjust security policies.
• Conduct health checks to ensure the EDR system is functioning properly.
• Investigate and remediate unexpected agent behavior
• Ensure that Integrations are working as required and troubleshoot when issues are identified
• Administer and Maintain Vulnerability Management System
• Maintain and update the vulnerability management platform and agents
• Conduct health checks to ensure the VMS system is functioning properly.
• Tune scan policies to reduce false positives and improve accuracy for each covered locality
• Ensure asset inventory is accurate and up to date for each covered locality
• Configure and schedule scans for each covered locality.
• Investigate and remediate unexpected agent behavior
• Ensure that integrations are working as required and troubleshoot when issues are identified
• Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
• Maintain and update the Remote Monitoring and Management platform and agents
• Accurately document customer interactions, troubleshooting steps, and resolutions
• Escalate complex or unresolved issues as needed
• Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed

Junior Technical Support Engineer, SAP

SQL Database Administrator

Cybersecurity Engineer