REBORRN

Consultant

• Support the analysis and redesign of complex business processes across various industries and functions.
• You'll map current processes, identify pain points and opportunities, and architect innovative solutions that balance operational efficiency with exceptional customer experience.
• Conducting deep-dive process analysis through stakeholder interviews and workshops.
• Creating detailed process maps and identifying optimisation opportunities.
• Designing future-state processes that leverage digital technologies.
• Defining data collection points and establishing reporting frameworks.
• Developing high-level technical solution blueprints to enable process transformation.
• Creating structured documentation (BRDs, process flows, specs) to align business needs with system implementation.
• Own and deliver workstreams within larger transformation programmes or lead smaller, less complex projects end-to-end.
• Manage timelines, deliverables, and day-to-day coordination across internal and client teams.
• Facilitate working sessions to gather requirements and validate solution approaches.
• Present findings, recommendations, and deliverables clearly and confidently to stakeholders.