Realty Operations Group

Operations

• Provide administrative support and successfully complete assigned tasks and projects.
• Provide excellent customer service support, including interaction with residents as well as internal and external parties.
• Maintain and prepare various status reports and track payments, inventory, permits, maintenance schedules and inspections.
• Work with web-based operation and financial software programs.
• Obtain knowledge to comply with all company, local, state and federal safety regulation (i.e., Department of Health, Department of Building, etc); prepare documentation to file for extension to correct disputes or resolve violations and file certifications of completion.

Residential Operations Intern

Analyst

• Prepare and review detailed property- and portfolio-level financial reports, identifying trends, risks, and opportunities
• Partner with Property Management and Accounting in the preparation of annual budgets, financial forecasts, capital plans, and variance analyses
• Prepare and present monthly and quarterly reporting packages to the Organization’s Partners and senior leadership
• Develop and maintain customized financial and operational reports to support corporate initiatives, including cost management and utility consumption tracking
• Provide recommendations to optimize operating performance, expense control, and capital allocation
• Support and lead system enhancements, process improvements, and special projects as needed
• Oversee purchase order entry, spending controls, and budget tracking across the portfolio
• Maintain regular communication with management through status reporting on key operating metrics, financial performance, and project milestones
• Mentor and provide guidance to junior analysts as applicable

Residential Operations Intern

Senior Analyst, Asset Management