Operations

• Safeguard and optimize the flow of information between systems through proactive monitoring.
• Use AI-driven monitoring tools to identify potential disruptions.
• Collaborate with internal teams and external vendors to optimize information flow across systems.
• Oversee system integrations, data feeds, and scheduled jobs in real-time.
• Analyze and classify integration failures and escalate complex issues as needed.
• Conduct in-depth root cause analysis to uncover underlying causes of recurring issues.
• Partner with various departments to ensure integration meets business needs.
• Leverage insights from trend data to propose enhancements in integration design.

Integration Operations Analyst

Director of Coding Operations

Senior Partner Operations Manager

Manager, Healthcare Operations

Talent Operations Specialist