Account Manager II, Product

RealPage, Inc.

Solution Account Manager II managing client relationships for multi-family utility management solutions. Driving customer satisfaction and product adoption while overseeing client utilization and performance metrics.

Posted 7/20/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $70,700 - $120,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and relationship-building skills to effectively manage customer expectations and foster long-term partnerships. Proficient in utilizing Microsoft Office Suite to support documentation and follow-up processes.

Highest-signal resume keywords

Account ManagementCustomer Relationship ManagementStrong Written And Verbal CommunicationMicrosoft Office Suite ProficiencyMulti-Family Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Documentation CapabilitiesCustomer Utilization ManagementCustomer Adoption ManagementPerformance Oversight

Soft Skills

Proactive CommunicationAbility To Work With Diverse PersonalitiesOwnership

Industry Keywords

Multi-Family IndustryFinanceReal Estate

About the role

Key responsibilities & impact

Gain insight into customer needs through proactive communication and identifying opportunities which benefit the customer.
Demonstrate effective communication in a variety of settings: one-on-one, small and large groups, or among diverse styles and position levels.
Establishes and maintains effective customer relationships which foster a long-term partnership.
Provides timely and helpful information to others across the organization.
Acts with a clear sense of ownership.
Responsible for overseeing client utilization, adoption, and performance of assigned product category.

Requirements

What you’ll need

Multi-family industry or Account Management professional with 3+ years of experience, or a recent college graduate with a focus on Finance, Real Estate, or other applicable area of study.
Ability to facilitate business relationships and effectively support assigned accounts.
Ability to work with a wide variety of customers and personalities.
Outstanding documentation and follow-up capabilities.
Ability to understand and manage customer expectations.
Strong written and verbal communication skills.
Ability to work extended hours as needed (may be required at times).
Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint.
Bachelor’s Degree.
Ability to travel up to 10%.

Benefits

Comp & perks

Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.