Operations Specialist II

RealPage, Inc.

Operations Specialist II providing operational assistance across functional areas at RealPage. Ensures service levels, billing accuracy, and operational efficiency for property and utility operations.

Posted 7/1/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $30 per hourWebsite

About the role

Key responsibilities & impact

Provide operational assistance across multiple functional areas including Property Operations, the Utility Rate Team (URT), and Activity.
Process and audit a variety of property and resident-related service requests.
Ensure transactions are completed accurately and within established service level agreements (SLAs).
Communicate with utility providers as necessary to obtain information, resolve discrepancies, and support billing accuracy.
Collaborate with Account Managers and internal departments to expedite issue resolution and support client needs.
Participate in cross-training initiatives and process improvement efforts.

Requirements

What you’ll need

Associate's degree, bachelor's degree, or equivalent combination of education and relevant work experience preferred.
Minimum of two (2) years of experience in an operational, billing, accounting, analytical, or data-driven environment.
Experience working with high-volume transaction processing is preferred.
Strong numerical aptitude and attention to detail.
Excellent data entry and data validation skills.
Demonstrated willingness to leverage emerging technologies, including AI-enabled tools, to identify process improvement opportunities.
Proven ability to manage multiple priorities in a fast-paced environment.
Strong organizational and time management skills.
Demonstrated critical thinking and problem-solving abilities with minimal supervision.
Effective verbal and written communication skills.
Strong interpersonal skills with the ability to collaborate across departments.
Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Benefits

Comp & perks

Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Numerical AptitudeAttention to DetailData AnalysisBilling AccuracyProcess Improvement

Soft Skills

Effective CommunicationInterpersonal SkillsOrganizational SkillsTime ManagementCollaboration

Certifications

Associate's DegreeBachelor's Degree