Business Operations Analyst

Real

Business Operations Analyst focused on optimizing operational workflows and ensuring data accuracy in Real Wallet program. Collaborating with cross-functional teams for process improvements and automation.

Posted 5/15/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

PythonSQLTableau

About the role

Key responsibilities & impact

Execute and oversee daily operational workflows and Standard Operating Procedures (SOPs) for the Real Wallet program, ensuring all tasks are completed accurately and on time.
Perform a variety of manual operational tasks, including updating reports, reconciling data between different systems, and managing data transfers to maintain system integrity.
Act as a key point of contact for ensuring data alignment across various systems, flagging discrepancies, and taking corrective action as outlined in SOPs.
Assist in maintaining up-to-date program reports and dashboards
Communicate effectively and efficiently with internal teams, including product, engineering, finance and support, to address operational issues and ensure a seamless workflow.
Proactively identify and escalate potential issues or areas for improvement within existing processes
Comfortable collaborating with a manager based in the USA, maintaining clear and timely communication across time zones and aligning effectively through overlapping working hours.
Assist in the documentation and refinement of existing SOPs to improve clarity and efficiency.
Explore and implement automation scripts or tools to reduce manual effort for repetitive tasks over time.

Requirements

What you’ll need

A bachelor's degree in a relevant field such as finance, business, engineering, or a quantitative discipline.
1-3 years of experience in an operations-heavy role, preferably within the financial services, fintech, or payments industry.
Strong proficiency in spreadsheet software (e.g., Microsoft Excel, Google Sheets) for data manipulation and analysis.
Familiarity with data entry and management in various systems.
Basic knowledge of scripting or automation tools (e.g., Python, SQL) is a plus and will be a key area for growth in this role.
Familiarity with data visualization tools (e.g., Tableau, Power BI, Google Data Studio, Metabase, Looker) and experience building dashboards or visual reports is a plus.
Ability to clearly and concisely communicate with both technical and non-technical teams, as well as with leadership.
A proactive & problem-solving mindset.|

Benefits

Comp & perks

Must be able to join within 45 days of offer
Equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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Hard Skills & Tools

data manipulationdata analysisscriptingautomationdata entrydata managementdashboard buildingreportingreconciliationprocess improvement

Soft Skills

communicationproblem-solvingproactive mindsetcollaborationattention to detailtime managementadaptabilitycritical thinkinginterpersonal skillsorganizational skills