Real Projectives®

System Administrator

• Manage and administer our project management system, currently Trimble Unity Construct (TUC) and accompanying mobile platform, Trimble Unity Field (TUF), and other company systems as assigned.
• Administer system changes, modifications, and enhancements such as modules, new workflows, custom reports, and related updates to ensure all changes are functioning properly; maintain a system changes log with timely updates for recordkeeping purposes.
• Observe, document, and raise awareness of system needs, required resources, and potential gaps, including practical approaches to close or eliminate those gaps in the system.
• Serve as Real Projectives’ primary point of contact with system vendors for support, performance, troubleshooting, and administration.
• Coordinate with the vendor’s in-house account representative and/or business analyst to address performance, quality, issues, resolutions, and user license tracking.
• Deliver systems orientation and training for new employee onboarding.
• Lead and facilitate bi-weekly PM Systems Committee meetings to outline deliverables, establish priorities, and plan appropriate system strategies.
• Maintain system documentation, including processes, protocols and standard operating procedures.
• Develop reporting tools and templates to support data-driven decision making.
• Stay abreast of the latest system updates, upgrades, new features, and services to anticipate how best to adapt and align services to meet future needs.
• Demonstrate professionalism, timely service delivery, and a commitment to positive internal customer experiences.
• Foster productive relationships with and engage systems vendors and their account and support teams.
• Process vendor work orders and service agreements as needed.
• Track schedules and coordinate with resources to ensure timely completion of special projects and initiatives underway.
• Monitor progress and issues on all active initiatives and adjust as necessary to overcome hurdles and achieve expectations.
• Provide timely communications and act to resolve issues with expediency and diligence.

Systems Administrator