Real Hires

Administrative Assistant

• Keep Claims on Track: Review and monitor insurance claims, guiding the team on which ones are worth pursuing.
• Follow Up with Care: Communicate with families about payments, especially checks sent directly by insurance providers.
• Stay Organized: Maintain claim trackers, data sheets, and Excel workbooks with accuracy (you’ll need more than just basic Excel skills).
• Support Data Management: Clean and organize spreadsheets to make sure the numbers always tell a clear story.
• Deliver Professional Communication: Speak with clients and families in a calm, courteous, and confident manner.
• Collaborate & Improve: Work closely with the finance team to identify better ways to streamline billing and claims operations.
• Assist Where Needed: Jump in to handle administrative tasks that help the team stay productive and compliant.

Project Manager

• Support Design Execution: Work in Revit (priority), AutoCAD, and 3ds Max to update technical drawings, renderings, and specs that align with design intent.
• Organize & Communicate: Maintain detailed, accessible records of materials, vendors, and product data — turning creative direction into structured documentation.
• Create Beautiful Presentations: Use Canva to build spec sheets and visual decks based on data shared through Miro and digital mood boards.
• Source Smart Alternatives: Find high-quality, budget-conscious substitutes for luxury inspirations (you love the hunt for the perfect match).
• Keep the Studio Flowing: Review Miro boards, identify next steps, and complete tasks independently — no hand-holding required.
• Collaborate Globally: Oversee our overseas rendering team, ensuring deliverables meet quality standards and project timelines.
• Assist with Budgets: Help build and maintain project budgets by inputting and cross-checking item costs with designer and contractor expectations.
• Turn Vision into Action: Take the lead designer’s ideas and translate them into tangible drawings, layouts, and polished design presentations.

Interior Design Project Manager

Accounts Receivable

• Manage the full invoicing and collections cycle, from invoice creation to final payment.
• Track and report on every outstanding balance using clear, consistent systems.
• Maintain a structured follow-up schedule via email, calls, and reminders.
• Communicate clearly and tactfully with clients, firm but friendly.
• Keep a detailed record of each interaction in the CRM or shared log for visibility.
• Post payments and reconcile records in QuickBooks (or similar platform).
• Flag discrepancies early and keep accounts accurate and up to date.
• Generate weekly AR reports highlighting balances, progress, and any risks.
• Provide administrative and data entry support as needed.
• Maintain and update internal tracking databases for vehicles, tools, and equipment.
• Partner with leadership to refine collection workflows and improve efficiency.

Accounts Receivable Specialist

Executive Assistant

• Own the calendar: Manage meetings, calls, and travel with foresight — not just scheduling, but optimizing how each day runs.
• Manage communication: Review, draft, and prioritize emails so nothing important gets buried.
• Prepare and follow through: Set up meetings, capture notes, and track follow-ups until every action is complete.
• Keep accountability on track: Ensure projects move forward and deadlines are met by coordinating across teams.
• Stay organized: Maintain systems that make information, files, and next steps easy to find and act on.
• Support internal engagement: Help plan and track team initiatives and morale activities.
• Represent leadership well: Communicate with professionalism and discretion when coordinating with internal and external partners.

Financial Planning and Analysis

• Master the Numbers: Review and analyze P&L statements, ensuring accurate budget vs. actual tracking.
• Own Financial Reporting: Oversee cash management, forecasting, and reporting accuracy across assets.
• Model the Future: Build and maintain dynamic cash flow models for both active and prospective investments.
• Spot Opportunities: Perform NOI and cash flow analysis to find ways to increase returns and minimize costs.
• Support Acquisitions: Conduct deal analysis and due diligence to back smart buying decisions.
• Review Leases: Identify rent escalation potential, upside opportunities, and new revenue paths.
• Understand Complex Structures: Manage waterfall models, profit-sharing frameworks, and investor distributions.
• Guide Strategy: Deliver clear, data-driven reports and portfolio insights that influence executive decisions.
• Handle Special Projects: Lead ad hoc financial work, from Excel-based forecasting to QuickBooks entries and reconciliations.

Real Estate Financial Analyst

Collections

• Make outbound calls and follow up with tenants regarding rent and payment status.
• Strike the balance: personable and approachable, yet professional and firm enough to secure timely payments.
• Accurately complete data entry tasks.
• Keep records updated and organized in Excel spreadsheets and Google Sheets.
• Process orders and handle collection-related tasks on time.
• Work with Rent Manager or similar property management/collections software (experience in Rent Manager is a plus).

Billing & Collections Coordinator

Sales Development Rep

• Engage potential clients through calls and emails, effectively introducing our cybersecurity solutions.
• Diligently follow up on leads from cleaned and verified lists to maximize response rates.
• Verify list accuracy in collaboration with the marketing team, ensuring high data quality.
• Document all interactions thoroughly to track progress and achieve sales KPIs.
• Skillfully handle objections and rejections, maintaining a positive and adaptive approach.
• Collaborate with the team to exceed performance goals and contribute to team success.

Sales Development Representative

• Deliver daily and weekly briefs with top priorities, pipeline updates, and client issues
• End each day with a Done List to maintain visible momentum
• Maintain inbox, calendar, and CRM to ensure nothing slips
• Capture ideas from voice notes and convert them into LinkedIn drafts, client guides, or frameworks
• Manage, organize, and tag a content library to maintain consistent flow
• Support authority-building projects such as testimonials, case studies, and newsletters
• Systematize onboarding with welcome packs, next steps documents, and kickoff emails
• Coordinate testimonials, gifting, and routine client touchpoints
• Prepare the CEO for client calls with concise briefs and log insights into the CRM
• Keep website, branding, and product milestones on track
• Coordinate with vendors, track progress, and escalate decisions clearly
• Close loops that others leave open
• Research tools, partners, and opportunities
• Deliver 1-page briefs with options and recommendations

Executive Assistant, CEO

3D Artist

• Build 3D scenes from CAD, Revit, SketchUp, and reference materials.
• Set up realistic lighting (HDRI and artificial) and physically based materials (PBR).
• Place and adjust cameras for strong, believable compositions.
• Deliver:
• - White/clay model stills for early approvals.
• - Full material and lighting stills ready for client review.
• Perform light post-processing in Photoshop (color, contrast, minor corrections, final polish).
• Maintain a small library of reusable materials and lighting setups to speed up future work.
• Provide clear progress updates, including:
• - What has been completed
• - What is in progress
• - What information/assets are still needed
• - Expected delivery times

3D Rendering Specialist – Interior & Exterior

Product Designer

• Help turn high-end lighting concepts into finished, beautifully engineered products
• Understand both design and manufacturing, capable of reading technical drawings
• Manage timelines and communicate with clients
• Keep multiple custom projects moving from concept to completion without missing a detail
• Bridge between design, CAD, production, vendors, and clients
• Ensure every fixture is correctly spec’d, approved, built, and delivered as promised

Computer Aided Design Manager

• Deliver daily/weekly briefs (top priorities, pipeline, client issues)
• End each day with a “Done List” to make progress visible
• Keep inbox, calendar, and CRM tight — nothing slips, nothing lingers
• Capture sparks from voice notes and turn them into LinkedIn drafts, guides, or frameworks
• Manage a content library — organize, tag, and maintain flow
• Support authority-building projects (testimonials, case studies, newsletters)
• Systematize onboarding (welcome packs, kickoff emails, “what’s next” docs)
• Coordinate testimonials, gifting, and client touchpoints
• Prep concise call briefs and log insights into CRM
• Keep websites, branding, and product milestones on track
• Manage vendors, track progress, and escalate decisions with clarity
• Close loops others leave open
• Research tools, partners, and opportunities
• Deliver 1-page briefs with clear options and recommendations
• CEO starts and ends each day with clarity, not fog
• Content machine runs — ideas captured, organized, published
• Client experience feels seamless — onboarding, follow-ups, touchpoints
• Projects move to *done* — websites, guides, systems completed
• CEO spends 70–80% of the week in vision, sales, content, and relationships

Executive Assistant – Chief Executive Officer

• **What You’ll Do
• **Keep the books clean**
• Reconcile bank and credit card accounts and maintain a logical, well-organized Chart of Accounts.
• **Stay on top of AR/AP**
• Monitor invoices, payments, and exceptions—and flag anything unusual before it becomes an issue.
• **Own month-end close**
• Close the books by the 5th business day and clearly highlight any anomalies.
• **Make cash flow predictable**
• Prepare a Weekly Cash View and maintain a rolling 4-week cash forecast the team can rely on.
• **Protect inventory accuracy**
• Track COGS and inventory across all channels and keep everything synced with QuickBooks Online.
• **Watch stock levels closely**
• Monitor overstock and understock risks and help plan for seasonal or high-volume periods.
• **Connect e-commerce data to financials**
• Pull reports from Amazon, Walmart, Shopify, and others—and tie them back to margins and costs.
• **Build simple, powerful dashboards**
• Use Google Sheets to create clear views of revenue, collections, spend, and cash flow.
• **Support tax and compliance needs**
• Prepare clean documentation for CPA/tax teams and maintain organized vendor, W-9, and contract files.
• **Set the standard for financial hygiene**
• Keep documentation, naming conventions, file structures, and data integrity sharp and consistent.

Finance & Data Systems Manager

Architect

• **What You’ll Do**
• **As-Builts & Drafting**
• - Download and manage Matterport point cloud data
• - Build clean project files that stay organized from start to finish
• - Produce accurate floor plans, elevations, niches, bathrooms, and cone lighting layouts
• - Deliver detailed drawing sets that require little to no rechecking
• **3D Modeling & Renderings**
• - Create 3D models in Revit and 3ds Max
• - Produce high-quality renderings for client presentations, marketing, and portfolio use
• **Documentation & Specbooks**
• - Create and maintain specbooks with fixtures, finishes, and product details
• - Ensure drawings, models, and documentation stay aligned throughout the project
• **Quality Control & Communication**
• - Perform thorough self-review before anything goes out
• - Join screen-share sessions when direction is needed
• - Communicate clearly, proactively, and with minimal supervision

Architectural Drafter

Supply Chain

• **What You’ll Do**
• **Keep production and shipping on track**
• Work closely with manufacturers, suppliers, 3PLs, and freight partners to confirm every production, shipping, and delivery schedule.
• **Own the run sheet**
• Maintain a live tracker with owners, dates, deadlines, and dependencies so the entire team knows what’s happening and when.
• **Track every shipment**
• Monitor PODs, RMAs, exceptions, issues, and delays—and escalate anything that needs attention right away.
• **Book freight when needed**
• Choose the right shipping or freight options based on timing and operational needs.
• **Handle e-commerce back-end tasks**
• Make basic updates inside Amazon and Walmart Seller portals to support listings and marketplace operations.
• **Communicate clearly and professionally**
• Keep vendors, partners, and internal teams aligned through prompt, direct communication.
• **Support finance documentation**
• Organize receipts, invoices, shipping documents, and confirmations so finance always has what they need.
• **Improve how things are done**
• Create and update SOPs to make processes simpler, faster, and cleaner.

Operations and Logistics Coordinator

Designer

• Own the Print Process: Prepare and finalize **multi-SKU packaging files** for print across various printers, ensuring accuracy and consistency every time.
• Handle Production Mechanics: Manage **Illustrator files, dielines, bleeds, color checks, and prepress exports** according to printer specifications.
• Keep Projects Moving: Maintain a **SKU tracker in Google Sheets** and post progress updates in Basecamp—short, clear, and actionable.
• Ensure Visual Consistency: Apply approved design changes precisely and make sure all packaging within a product family matches perfectly.
• Communicate Like a Pro: Keep teams informed with proactive updates like “Here’s what changed” or “Here’s what I need next.”
• Maintain Order: Oversee **file versioning, naming conventions, and asset organization** across digital and print deliverables.
• Support Creative Flow: Help organize and prepare all assets for print and digital use, keeping everything accessible and ready for the next launch.

Senior Packaging Designer

Graphics Designer

• Keep the brand visually consistent across digital, product, and marketing assets.
• Build on the existing design system, recreate, refine, and extend what’s already there.
• Design graphics for web, app, email, social, ads, presentations, and merch.
• Create weekly marketing assets: newsletters, referral promos, landing page visuals, etc.
• Turn app updates and product features into clean, easy-to-understand visual content.
• Work fast when needed, sometimes delivering same-day assets for feature launches.
• Figma • Adobe Illustrator • Canva (Plus: HubSpot for campaign setup, not mandatory but helpful)