Real Chemistry

Account Manager – Promotional Medical Education

Real Chemistry

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Illinois • Massachusetts • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $72,000 - $81,750 per year

About the role

  • Provide support in driving strategic partnerships with clients by having and applying knowledge of their products and services
  • Act as liaison between client and project teams
  • Ensure strategic objectives are met with each client project
  • Support organic growth opportunities for the account through a strong understanding of RC capabilities, client needs, and attention to buying signals
  • Actively participate in strategic brainstorming sessions and annual strategic planning
  • Partner successfully with Project Management Team to execute projects from the initiating and planning phases through the closing phase
  • Develop and manage project creative briefs and client scope statements
  • Supervise projects to ensure tactical and strategic goals are met
  • Follow all policies, procedures, industry standards, compliance guidelines and ensure team members’ adherence
  • Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)
  • Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary
  • Provide final approval on all deliverables to ensure strategic objectives are met
  • Develop and communicate status reports with management and the client, monitor project and team results against client expectations
  • Monitor and manage project-related risks and issues in partnership with the project manager; resolve and escalate risks and issues to the client when needed
  • Attend and contribute to department meetings and trainings
  • Model our RC values in interactions with colleagues, clients, vendors, healthcare professionals and others as well as exercising appropriate levels of professionalism and professional judgment when representing our agency
  • Demonstrate work efficiencies by managing time, meeting deadlines, and achieving utilization expectations

Requirements

  • BA/BS or equivalent work experience required
  • 3-4 years of client/customer management experience required
  • Strong working knowledge of Microsoft Office
  • Healthcare/biotech/pharma experience preferred
  • Agency experience preferred
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementstrategic planningclient managementrisk managementscope managementcreative brief developmentstatus reportingcompliance adherencemeeting facilitation
Soft Skills
communicationinterpersonal skillsprofessional judgmentattention to detailtime managementproblem-solvingcollaborationleadership