Real Chemistry

Account Director, Advocacy – Healthcare Communications

Real Chemistry

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Illinois • Massachusetts • United States

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Salary

💰 $95,000 - $115,000 per year

Job Level

Lead

About the role

  • Support the development of advocacy and patient engagement strategies aligned to brand, policy, access, and disease-area objectives
  • Serve as a trusted advisor to clients on working credibly and compliantly with US patient advocacy organizations
  • Build, manage, and sustain strong, trusted relationships with patient groups, coalitions, and advocacy leaders
  • Guide clients on best-practice models for patient collaboration, including co-creation, advisory boards, summits, and patient-led initiatives
  • Support the design and delivery of patient-centric programs, including education, awareness, policy engagement, and community-based initiatives
  • Ensure patient engagement approaches are authentic, ethical, and aligned with the evolving US advocacy landscape
  • Act as the central connector between patients, advocacy groups, clients, and internal Real Chemistry teams
  • Manage complex stakeholder environments involving patients, NGOs, policy influencers, clinicians, and industry partners
  • Advise on stakeholder mapping, engagement prioritization, and long-term relationship building in the US context
  • Anticipate stakeholder risks and sensitivities, providing proactive guidance to clients
  • Serve as the day-to-day senior client partner, owning the relationship and overall account health
  • Lead the development of integrated advocacy and engagement plans (annual, quarterly, or campaign-based)
  • Provide counsel on advocacy trends, patient dynamics, and the broader healthcare and policy environment
  • Identify opportunities to evolve and expand client programs across advocacy, policy, communications, and engagement
  • Own delivery across multiple workstreams, ensuring timelines, quality control, and flawless execution
  • Lead budget management, forecasting, and financial stewardship across advocacy and engagement programs
  • Oversee resourcing and workflow across cross-functional teams including advocacy, policy, communications, creative, digital, and analytics
  • Ensure programs are delivered efficiently, compliantly, and to Real Chemistry standards
  • Lead and mentor junior team members, fostering advocacy expertise, strategic thinking, and delivery excellence
  • Create a collaborative, high-performing team culture that balances empathy, rigor, and accountability
  • Act as an internal advocate for patient-centric ways of working across the wider Real Chemistry organization
  • Support new business development, pitches, and proposals, particularly those with a patient, advocacy, or policy lens
  • Identify white-space opportunities where advocacy and patient engagement can unlock additional client value
  • Help position Real Chemistry as a partner of choice for patient-centered and advocacy-led programs in the US

Requirements

  • Bachelor’s degree in communications, marketing or a related field or equivalent experience is required
  • Typically 8–12+ years’ experience in healthcare communications, advocacy, public affairs, or patient engagement
  • Demonstrated experience working directly with US patient advocacy organizations (essential)
  • Strong understanding of the US advocacy ecosystem, including compliance considerations and best practices
  • Proven track record leading complex client accounts and senior stakeholders
  • Strong financial and operational management skills; agency experience strongly preferred
  • A passion for patient-centered healthcare and improving outcomes through meaningful engagement
  • Some management experience of junior staff required – interns, associates
  • High energy, able to effectively operate in fast-paced, growing and evolving environment
  • The position may require some domestic travel for client meetings and conferences (10 percent)
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Mental wellness coaching
  • Access to over 13,000 online classes with LinkedIn Learning
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
healthcare communicationsadvocacypublic affairspatient engagementfinancial managementoperational managementstakeholder mappingrelationship buildingprogram deliverybudget management
Soft Skills
strategic thinkingleadershipmentoringcollaborationempathyaccountabilitycommunicationclient managementproblem-solvingadaptability
Certifications
Bachelor’s degree in communicationsBachelor’s degree in marketingrelated field experience