Readdle

QA Engineer

• Test the application. Includes design testing, UI / UX testing, non functional testing, functionality, integration , validation and testing of RnD tasks, marketing, localization, release, post-release and regression testing.
• Create a test documentation; write test cases in bug tracking system and perform them.
• Run apps built using Xcode, check metrics, and catch crashes.
• Collaborate with SC team (support to reproduce issues, help with customers issues filter)
• Create and maintain automation UI tests (XCTest)
• Work with Jira and GIT
• Use Jenkins to create builds, run automation and check results

Manual QA Engineer

Data Scientist

• Own Readdle’s analytics data infrastructure, governance, and reporting systems.
• Deliver product financial models (recurring revenue, churn, LTV, CAC) and forecasting.
• Ensure reliable attribution and reporting for performance marketing activities.
• Oversee experimentation processes — from hypothesis to reporting.
• Provide proactive insights and KPI signalization across all products.
• Deliver dashboards, reports, and “State of the User” updates for executives and investors.
• Maintain high standards of data quality and consistency across the portfolio.
• Manage the analytics budget, including data tooling and processing costs.
• Lead, mentor, and grow a high-performing analytics team.

Head of Analytics

Customer Success Manager

• Lead onboarding processes for new customers of varying sizes, ensuring smooth implementation and strong early adoption. Create scalable approaches that help teams quickly realize value.
• Act as the trusted advisor for your accounts, engaging with stakeholders at different levels across organizations. Build long-term partnerships by understanding customer goals, challenges, and success criteria.
• Own renewal negotiations directly, collaborating with your manager on strategy but taking responsibility for execution. Actively monitor account health to prevent churn and maintain strong retention rates.
• Identify upsell and cross-sell opportunities within your accounts by highlighting new features, functionality, and integrations that align with customer needs.
• Collaborate cross-functionally with Support, Sales, Marketing, Engineering, and Product to ensure customer needs are met, while sharing insights and influencing future improvements. Play a significant role in shaping our customer journey and roadmap with real-world feedback.
• Bring expertise and external learnings to strengthen the team, raise the performance bar, and encourage knowledge sharing. Help strategically shape the CS function at Fluix, with potential to grow into a leadership role over time.
• Use adoption metrics, usage patterns, and health scores to anticipate risks, surface opportunities, and guide your customer engagement strategy. Present findings internally to help align priorities.
• Keep an open eye for improvements and best practice implementation. Suggest ways for increasing digital fluency and existing processes efficiency.

Senior Customer Success Manager – Fluix Team

Product Marketing

• Lead growth, adoption, and engagement efforts for PDF Expert
• Refine value proposition, positioning, messaging, and pricing strategy
• Own conversion and activation journeys across user segments, platforms, and regions
• Define optimization roadmap and own conversion KPIs with Lifecycle, Support, Insights, Product teams
• Run pricing and paywall experiments to improve conversion, activation, retention, and LTV
• Be a subject-matter expert on customer needs, competition, and market landscape
• Support onboarding and conversion for new product launches with cross-functional teams
• Drive growth via data-driven experimentation and identification of growth levers

Manual QA Engineer

Head of Analytics

Senior Customer Success Manager – Fluix Team

Head of Product Marketing