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About the role
Key responsibilities & impact- Own the day-to-day relationship with TikTok Shop's US and UK partnership, category, and TSP teams
- Drive Reacher's TikTok Shop Partner (TSP) certification end-to-end and maintain our positioning in the unified TSP ecosystem
- Plan and execute joint webinars, trainings, and category enablement sessions for TikTok's seller and TSP teams
- Represent Reacher in TikTok partner groups (Lark, Slack), events, and city-tour activations
- Surface platform-level signals (new permissions, beta programs, category opportunities) back to Product and GTM
- Own the relationship with our top 20–30 strategic accounts: holding companies (Omnicom/Flywheel, Publicis, Dentsu), enterprise brands (ABH, ColourPop, SKIN1004, Pandora-tier), and high-GMV Reacher Plus clients
- Run a structured cadence (weekly to monthly depending on tier) with each account's executive sponsor
- Move strategic accounts from product user to executive partner through QBRs, joint goal-setting, and expansion planning
- Own renewal and expansion conversations for the strategic tier in partnership with sales and Reacher Plus delivery
- Convert at-risk strategic accounts into wins through escalation, executive relationships, and product partnership
- Build and maintain co-sell and co-marketing relationships with TSPs and creator agencies
- Run a referral motion that turns agency partners into a consistent source of net new brand pipeline
- Negotiate co-marketing programs: joint case studies, webinars, event presence, content swaps
- Activate dormant agency relationships and identify new TSPs to onboard
- Partner with Sales on enterprise pipeline and deal strategy
- Partner with Reacher Plus delivery on strategic account health and executive relationships
- Partner with Product on platform-level requests from TikTok and top accounts
- Report partnership pipeline, account health, and ecosystem signals to the founders weekly
Requirements
What you’ll need- 5–8+ years in partnerships, strategic accounts, or business development at a SaaS, commerce, or creator economy platform
- Track record managing 20+ strategic accounts simultaneously with executive-level relationships
- Demonstrated experience closing co-marketing and co-sell deals, not just maintaining relationships
- Strong written communicator who can run a cadence, log outcomes, and drive accountability without prompting
- Comfortable in a fast-moving startup environment with no existing playbook
- Strong execution capability (not strategy-only)
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentco-marketingco-sellaccount managementstrategic planningexecutive relationship managementpipeline reportinggoal-settingnegotiation
Soft Skills
strong written communicationaccountabilityexecution capabilityrelationship buildingadaptabilityorganizational skillsteam collaborationproblem-solving
Certifications
TikTok Shop Partner certification