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About the role
Key responsibilities & impact- Independently champion a portfolio of complex ER cases from inception to resolution, including dismissals, appeals, and tribunal preparation.
- Act as operational anchor during business changes, guiding leaders through organisational design, restructures, and redundancy processes.
- Legally safeguard the business by virtually representing in confidential grievances, disciplinaries, and collective consultations.
- Update policies in line with shifting UK&I legislation, while building team capability through best-practice training.
- Collaborate with the wider HR team on strategic projects to elevate overall service delivery.
Requirements
What you’ll need- Proven track record of managing a highly complex, sensitive ER caseload within a dedicated advisory or specialist environment.
- In-depth, up-to-date knowledge of UK&I employment legislation.
- Practical experience navigating change programs, organisational restructures, trade union consultations, and employment tribunal preparation.
- A CIPD qualification (Level 5 or 7).
- Ability to quickly build trust, establish credible relationships, and confidently challenge leaders at all levels.
- Fast-paced and resilient, manage competing priorities with agility.
- Communicate complex legal advice with clarity and empathy.
- Strong collaborative judgment needed to work seamlessly across the wider People function, knowing when to escalate for the best outcome.
Benefits
Comp & perks- 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years.
- An extra day's paid leave each year to volunteer for a cause close to your community or your heart.
- Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!)
- Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings.
- Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice.
- Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression.
- A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments.
- Financial Wellbeing – Access Stream, our app for managing your finances, pay, rewards and benefits all in one place.
- Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice.
- Wellbeing support - including a 24/7 assistance programme for you and your family.
- Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products.
- Interest-free loans - including for season tickets and technology.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employment legislationemployment tribunal preparationorganisational designrestructuringredundancy processesgrievancesdisciplinariescollective consultationspolicy updatingchange programs
Soft Skills
building trustestablishing relationshipschallenging leaderscommunicationclarityempathycollaborative judgmentagilityresiliencemanaging priorities
Certifications
CIPD Level 5CIPD Level 7