Reach plc

Subscription Optimization Manager

Reach plc

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Working cross functionally to deliver intuitive, high-converting subscriber journeys.
  • Ensuring the entire experience is flawless and supports long term reader engagement and sustainable journalism.
  • Setting up and optimising the product national, regional and vertical paywall strategy.
  • Owning the end-to-end lifecycle across Reach domains.
  • Overseeing integrations and managing logic, refunds and failed payments.
  • Co-managing the product backlog.
  • Building out new subscription tiers and shaping subscriber-only experiences to increase demand and capture more value.
  • Optimising conversion and paywall funnel to drive acquisitions.
  • Improving flows to deliver fantastic end-to-end user journeys.
  • Managing experiments and implementing test and learn workflows across multiple touch points.
  • Utilising pricing dynamics to deliver a pricing strategy that drives ARPU and lifetime value.

Requirements

  • Innovative, experimental and data-driven individual with a deep understanding of subscriptions ecosystem.
  • Demonstrated history of successfully optimising subscription driven models, ideally within fast paced media environment.
  • Extensive experience of using subscription platforms and web development technologies (HTML, CSS, JavaScript).
  • Knowledge of using the Piano Subscription platform and launching new subscription products into the market are highly desirable.
  • Excellent communicator and ability to work closely with other teams including designers, UX teams and senior stakeholders.
Benefits
  • 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years.
  • An extra day's paid leave each year to volunteer for a cause close to your community or your heart.
  • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!)
  • Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings.
  • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice.
  • Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression.
  • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments.
  • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice.
  • Wellbeing support - including a 24/7 assistance programme for you and your family.
  • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products.
  • Interest-free loans - including for season tickets and technology.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
HTMLCSSJavaScriptsubscription optimizationpaywall strategyuser journey optimizationpricing strategydata-driven decision makingexperiment managementsubscription model development
Soft skills
innovative thinkingcommunicationcollaborationproblem-solvingadaptabilityleadershiporganizational skillscreativityanalytical skillsstakeholder management