Program Manager

• Drive growth and operational excellence across global channel partner ecosystem (solutions, services, VARs).
• Design and scale Retool’s partner program—define systems, processes, and frameworks to manage partners globally.
• Develop and execute strategies to help scale the global channel ecosystem.
• Assess existing partnerships and identify new high-potential partners to pursue.
• Recruit, evaluate, and onboard new partners to align with Retool’s standards and objectives.
• Design and deliver training, resources, and enablement materials to ensure partner readiness.
• Drive partner-sourced and influenced pipeline through proactive engagement.
• Oversee partner deal processes from opportunity vetting to sales hand-off ensuring smooth execution.
• Act as primary contact for long-tail partners handling business and light technical inquiries.
• Continuously improve partner processes, tools, and resources to enhance experience and scalability.
• Track and report on partner performance, pipeline impact, and program health using data-driven insights.
• Manage operational workflows including invoicing, documentation, and contract processing.
• Partner with Sales, Marketing, and Product teams to align on GTM strategies and co-sell motions.

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