re-tool

Partner Channels and Programs Manager

re-tool

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Salary

💰 $145,300 - $196,500 per year

Job Level

Mid-LevelSenior

About the role

  • Drive growth and operational excellence across global channel partner ecosystem (solutions, services, VARs).
  • Design and scale Retool’s partner program—define systems, processes, and frameworks to manage partners globally.
  • Develop and execute strategies to help scale the global channel ecosystem.
  • Assess existing partnerships and identify new high-potential partners to pursue.
  • Recruit, evaluate, and onboard new partners to align with Retool’s standards and objectives.
  • Design and deliver training, resources, and enablement materials to ensure partner readiness.
  • Drive partner-sourced and influenced pipeline through proactive engagement.
  • Oversee partner deal processes from opportunity vetting to sales hand-off ensuring smooth execution.
  • Act as primary contact for long-tail partners handling business and light technical inquiries.
  • Continuously improve partner processes, tools, and resources to enhance experience and scalability.
  • Track and report on partner performance, pipeline impact, and program health using data-driven insights.
  • Manage operational workflows including invoicing, documentation, and contract processing.
  • Partner with Sales, Marketing, and Product teams to align on GTM strategies and co-sell motions.

Requirements

  • Self-starter with strong business acumen and a “get stuff done” attitude.
  • 5–8 years of experience in channel management, specifically working with solutions partners, services partners, and VARs (SaaS/enterprise software preferred).
  • Strong grasp of common commercial models (referral, OEM, resell) and ability to get creative with new approaches.
  • Proven experience in hunting and vetting partners, managing deal flow, and supporting partner sales processes.
  • Track record of building scalable partner programs and driving measurable pipeline growth.
  • Strong collaboration skills with field teams (Sales, BDR/SDRs, SEs, AMs, PS, TAMs).
  • Proficiency with partner reporting tools and CRM systems (Salesforce experience a plus); skilled at data-driven decision-making.
  • Excellent organizational and project management skills; detail-oriented and able to manage multiple priorities simultaneously.
  • Strong communication and relationship-building skills across internal and external stakeholders.
  • Ability to thrive in a fast-paced, high-growth environment.
Benefits
  • Additional compensation in the form(s) of equity
  • Commission/bonuses (dependent on position)
  • Comprehensive benefit plan including medical, dental, and vision
  • 401(k)
  • Generous benefits to all employees
  • Hybrid work location

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
channel managementpartner program developmentpartner recruitmentpartner performance trackingdata-driven decision-makingpipeline growth strategiesdeal flow managementcommercial modelsproject managementtraining development
Soft skills
business acumencollaborationcommunicationrelationship-buildingorganizational skillsdetail-orientedself-startercreativitymulti-priority managementadaptability
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